Master design thinking to identify problems and design, prototype, and test innovative solutions
Solving a complex problem using the same old methods leads to the same disappointing results. Design thinking offers a human-centered approach: truly understanding the problem, exploring unexpected solutions, and prototyping and testing before committing.
An iterative process that values collaboration, failure as a learning tool, and diverse perspectives—ideal for transforming the way you approach organizational challenges.
Is it for you ?
Any Audience.
Prerequisites
None.
What You'll Walk Away With
- ✓ Reformuler les problèmes sous un angle nouveau pour trouver des solutions plus pertinentes
- ✓ Structurer et animer des séances d'idéation efficaces en équipe
- ✓ Tester et valider des idées rapidement avant d'investir des ressources importantes
Training content
1 Understanding design thinking principles
- What is design thinking?
2 Adopting the right mindset
- Empathy for customers and users
- How can you put your customers at the center of your approach?
- Openness to other disciplines
- What connection can best develop your creativity?
- Ability to learn from failure
- Analyzing a failure
- A collaborative approach
- How can you involve different stakeholders and get them working together?
- Which attitude most needs improvement in your organization?
3 Identifying the root cause of a problem
- The root cause of a problem
- Can you identify your root causes?
4 Reframing the problem from different perspectives
- The importance of framing a problem
- How to perform problem framing
- How can you find out everyone's point of view?
- Ethnographic research: Adopt a human-centric approach
5 Designing a solution
- Organizing efficient ideation sessions
- Share the results of your brainstorming session
- Check technical feasibility and economic viability
- How to check economic viability
6 Building a prototype
- What proportion of your ideas do you prototype before implementation?
- In your opinion, what are the advantages of prototyping?
- The virtues of prototyping
- What techniques should you use when prototyping?
7 Testing the prototype
- What's the biggest difficulty when running tests?
- The art of testing
- The importance of knowing how to listen to test results
- Prototype complex ideas
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📌 Practical information
100% online training. Accessible anytime from anywhere for one year. If you have any questions about registration, the language of instruction, or the cancellation terms, please consult our FAQ
Trainers
Upcoming information