Identify and manage stakeholder impact in project management!
Many people or organizations are often involved in the realization and the deliverables of a project!
Is it for you ?
Project supervision and coordination positions, team leader positions and management members.
Prerequisites
Have participated in at least one project
Ideally, follow :
• GP108 - Project Management: Developing the Leadership of the Project Manager
• GP109 - Project Management: The New Role of the Project Manager
What You'll Walk Away With
- ✓ Identify and map internal and external stakeholders based on impact and influence
- ✓ Analyze needs, expectations, and engagement levels to tailor stakeholder management
- ✓ Define and adapt targeted communication strategies for different stakeholder groups
- ✓ Integrate stakeholder concerns and social acceptability into project decisions
- ✓ Build a structured communication plan and tracking framework using the RACI approach
Training content
A project to be delivered involves, in the vast majority of cases, several stakeholders. These stakeholders may be involved to varying degrees. During this training, the participant will see how to identify the stakeholders, determine their needs and plan the communication actions accordingly.
1 How to identify stakeholders and their impacts •Stakeholder mapping
- Who are the parties concerned by the project (sponsor, end-user, project team, management, suppliers, customers...)
- Are they involved in the execution of the project or impacted by it (how to distinguish them: conduct direct interviews, solicit indirect feedback, consult project documentation)
- How they should be managed
2 Levels of stakeholder engagement •Stakeholder management strategy
- Internally and according to their hierarchical level
- Externally and according to their level of involvement
- What support to count on in stakeholder management (to influence, to obtain more resources...)
3 Communication, the key to stakeholder engagement in a project
- Define the nature and degree of intervention needed by each stakeholder (from simple progress communication to detailed risk reporting).
4 Take action
- Create a communication plan
- Develop a tracking table consistent with the RACI role allocation
Keep in Mind
Topics covered: stakeholder matrix, communication, mapping, engagement, diversity, inclusion, equity, ethics
📌 Practical information
Our training sessions are offered in Montreal or Quebec City, in person or in a virtual classroom. Dates and locations are specified when you select your session below. If you have any questions, check out our FAQ.
