TI119
ITIL

ITIL® 2011 Intermediate – Continual Service Improvement (CSI) with Exam – Skill-level training

94 %
overall satisfaction for this training
Duration
3 days
Schedule
See training dates for details
Regular fee
$2,475
Preferential fee A preferential rate is offered to public institutions, to members of certain professional organizations as well as to companies that do a certain amount of business with Technologia. To know more, please read the "Registration and rates" section on our FAQ page. Please note that preferential rates are not available for online training courses. Discounts cannot be combined with other offers.
$2,225

Objectives

To provide the knowledge and skills required to describe the concepts, processes and their objectives, policies and methods related to continual service improvement of IT services. Participants will be given the opportunity to put ITIL® principles into practice, and will be prepared to put the skills they have acquired to use in order to successfully pass the AXELOS exam.

Targeted audience

Managers and personnel involved in the implementation of continual service improvement. The process and service owners will learn about their roles and influence on the organization.

Prerequisite

ITIL® 2011 Foundation Certification, ITIL®V3 Foundation Certification, or having passed the V2 to V3 upgrade exam (Course TI111). It is also recommended that participants read the principle ITIL® publications on service life cycles, particularly "Continual Service Improvement" (2011 edition), before starting training for certification.
Private or personalized training

If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.

Request a quote
Duration
3 days
Schedule
See training dates for details
Regular fee
$2,475
Preferential fee A preferential rate is offered to public institutions, to members of certain professional organizations as well as to companies that do a certain amount of business with Technologia. To know more, please read the "Registration and rates" section on our FAQ page. Please note that preferential rates are not available for online training courses. Discounts cannot be combined with other offers.
$2,225
Private or personalized training

If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.

Request a quote

Request in-company training

If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.

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