Certified as an ITIL® Master in 2000, and ITIL® Expert in 2007, he has been recognized as a pioneer of service management by ITIL® Canada.
Marie Claude Labelle holds a Master’s Degree in Health Sciences as well as a Bachelor’s Degree in Nursing from Université de Montréal.
Amanda Piedimonte is a natural-born leader. She has worked on an extensive number of Web revamping and Web presence optimization projects.
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