Maryse Frappier holds a Bachelor’s Degree in Business Administration from UQTR. With over 25 years’ experience, she has developed her expertise in the manufacturing sector and the service industry as well as through her years as an entrepreneur.
She honed her skills in the area of customer sales and service on the U.S. market for over ten years before shifting her career to specialize in ongoing improvement. As a Project Leader, Maryse has worked on countless large-scale investment projects and mergers.
Passionate about training and human capital development, Maryse has had the privilege of providing training to hundreds of employees, from production level to administrative staff. She firmly believes that hands-on practice is the best way to learn and uses her creativity to the fullest to make this possible.
Author of Gardez votre savoir à l’interne and creator of knowledge management training seminars, Maryse now runs her own company specialized in knowledge management and retention. She advocates training as a way of making companies more aware of the key role protecting and digitalizing knowledge plays in increasing the effectiveness and performance of our home-grown companies.