UX-PM Certification level 3: Leadership


overall satisfaction for this course

?Average calculated from scores obtained from 3 participants who took this course.
  • Duration 2 days
  • Regular fee 2 150
  • Preferential fee 1 850?
  • Locations
    • Gatineau
    • Montreal
    • Quebec City


Plan and integrate UX activities in the context of a digital strategy across projects and work streams. Define UX metrics and KPIs. Measure and communicate the impact of UX on operational, financial and brand performance to inform global-level strategies.

Targeted audience

UX-PM is designed for holders of the UX-PM level 2 certificate and for professionals having more than 5 years experience in technology products or services.


UX-PM Cetification Level 2. (UX202).

Customer Testimonials

Qualified teachers who have a good energy to share.

Pierre-Philippe T. / Directeur de livraison, initiatives et productions numériques, 8732612 Canada inc.


  • Integrating UX and evaluating the UX level of maturity in the organization
  • Investing in the user experience, changing the conversation: UX is an investment, not a cost
  • Identifying areas where the enterprise can benefit from UX approaches
  • Building the case for a UX project
  • Creating a UX team: identifying the numerous disciplines of UX and recruiting the best resources for your team
  • Presenting a briefing that describes the problem to solve and the UX opportunity
  • The participation of the designers in the research phase, and the user research analysts in the design phase
  • The goals and the impact of user research on a global scale - when and why to carry out international research
  • Applying UX methods to optimize quality, communication and efficiency throughout a project, and to establish interfunctional team collaboration
  • Techniques for defining (1) UX business opportunities, and (2) UX measures
  • Overview of a UX design strategy and the way to respond to user requirements and business goals
  • Quality in UX: evaluating quality, the UX objectives, goals, signals, and performance indicators in order to validate your solution. Working with quality assurance.
  • A combination of theory, practical exercises and problem solving strategies

Exam Note

The certification exam takes place at the end of the second day of training. The certification exam is composed of a multiple choice test followed by a one-on-one interview with the instructor.


*Unless stated otherwise, all sessions are in French.
  • Gatineau

    July 12 to July 13 2017

  • Montreal

    September 11 to September 12 2017

  • Quebec City

    September 13 to September 14 2017

  • Gatineau

    October 10 to October 11 2017

  • Montreal

    November 30 to December 1 2017

Trainer(s) assigned(s)