UX-PM Certification level 3: Leadership


overall satisfaction for this course

?Average calculated from scores obtained from 10 participants who took this course.
  • Duration 2 days
  • Regular fee 2 190
  • Preferential fee 1 950?
  • Locations
    • Montreal
    • Quebec City


To provide the knowledge and skills required to plan and integrate UX activities in the context of a digital strategy across projects and work streams; understand the value and scope of the Business Case for US and the UX brief; define UX metrics and KPIs, and measure and communicate the impact of UX on operational, financial and brand performance in order to inform global-level strategies.

Targeted audience

UX-PM is designed for professionals with more than 5 years’ experience in management, supervision or development of technology solutions or services.


UX-PM Cetification Level 2. (UX202).

Customer Testimonials

Qualified teachers who have a good energy to share.

Pierre-Philippe T. / Directeur de livraison, initiatives et productions numériques, 8732612 Canada inc.


  • Integrating UX and evaluating the UX level of maturity in the organization
  • Investing in the user experience and return on investment
  • Identifying areas where the enterprise can benefit from UX approaches
  • Relationship between DCU and service design
  • The argument for a UX Business Case within a UX project
  • Creating a UX team: identifying the numerous disciplines of UX and recruiting the best resources for your team
  • Presenting a briefing that describes the problem to solve and the UX opportunity
  • The importance of fostering innovation and collaboration among teams
  • Quality in UX: evaluating quality, the UX objectives, goals, signals, and performance indicators in order to validate your solution. Working with quality assurance.
  • A combination of theory, practical exercises and problem-solving strategies

General Note

This training course provides a blend of theory, problem solving and case studies

Exam Note

The certification exam takes place at the end of the second day of training. The certification exam consists ofshort-answer questions.


*Unless stated otherwise, all sessions are in French.
  • Montreal

    June 17 to June 18 2019 - english version

  • Montreal

    June 20 to June 21 2019

  • Montreal

    September 11 to September 12 2019

  • Quebec City

    September 16 to September 17 2019

Trainer(s) assigned(s)