UX-PM Certification level 3: Leadership


overall satisfaction for this course

?Average calculated from scores obtained from 7 participants who took this course.
  • Duration 2 DAYS
  • Regular fee 2 180
  • Preferential fee 1 850?
  • Locations
    • Ottawa
    • Montreal
    • Gatineau
    • Quebec City


To provide the knowledge and skills required to plan and integrate UX activities in the context of a digital strategy across projects and work streams, define UX metrics and KPIs, and measure and communicate the impact of UX on operational, financial and brand performance in order to inform global-level strategies.

Targeted audience

UX-PM is designed for professionals with more than 5 years’ experience in management, supervision or development of technology solutions or services.


UX-PM Cetification Level 2. (UX202).

Customer Testimonials

Qualified teachers who have a good energy to share.

Pierre-Philippe T. / Directeur de livraison, initiatives et productions numériques, 8732612 Canada inc.


  • Integrating UX and evaluating the UX level of maturity in the organization
  • Investing in the user experience, changing the conversation: UX is an investment, not a cost
  • Identifying areas where the enterprise can benefit from UX approaches
  • Building the case for a UX project
  • Creating a UX team: identifying the numerous disciplines of UX and recruiting the best resources for your team
  • Presenting a briefing that describes the problem to solve and the UX opportunity
  • Applying UX methods to optimize communication and efficiency throughout a project, and to establish interfunctional team collaboration
  • The importance of fostering innovation in teams
  • Quality in UX: evaluating quality, the UX objectives, goals, signals, and performance indicators in order to validate your solution. Working with quality assurance.
  • A combination of theory, practical exercises and problem-solving strategies

General Note

This training course provides a blend of theory, problem solving and case studies

Exam Note

The certification exam takes place at the end of the second day of training. The certification exam consists of a multiple choice test followed by a one-on-one interview with the instructor.


*Unless stated otherwise, all sessions are in French.
  • Ottawa

    July 11 to July 12 2018 - English version

  • Montreal

    October 17 to October 18 2018

  • Gatineau

    October 31 to November 1 2018

  • Quebec City

    November 12 to November 13 2018

  • Montreal

    November 28 to November 29 2018 - English version

Trainer(s) assigned(s)