This course provides opportunity to increase knowledge on ITIL® , the IT Service Management framework and master the application of its concepts in organizational contexts. Learners can obtain their ITIL® Practitioner certification.
Personnel affected and involved in the implementation and adoption of service management good practices.
ITIL® Foundation with certification (course TI111).
The training material, sample exams, delivery of the course and live certification exam will all be in English.
Sample exams published by AXELOS will be provided to participants to help prepare for the writing of the live certification exam.
ITIL® is a registered trade mark of AXELOS Limited.