TI155

ITIL® 2011: IT Asset Management

  • Duration 1 day
  • Regular fee 560
  • Preferential fee 500?
  • Locations
    • Montreal
Parcours

Formation path :

IT Service Management Training Paths

View path
SUMMARY
DETAILS

Objectives

To provide the knowledge and skills required to understand the challenges of IT asset management and thoroughly analyze the key elements that need to be implemented in order to ensure effective and productive management.

Targeted audience

Personnel involved in IT asset management (asset managers, analysts). Maintenance and support personnel will also benefit from this course.

Prerequisite

Basic knowledge of the ITIL® V2 or V3 framework is recommended.

Special Note

The course is provided by Qualiti7, Accredited Training Organisations (ATOs) by APMG International.

Content

  • Key goals and concepts in IT asset management, based on ITIL® 2011
  • Governance issues in asset management
  • Procedures, roles and responsibilities
  • Key performance indicators (KPI)
  • Challenges associated with asset management
  • The CMDB and the DML
  • The product catalog
  • Standardizing product names
  • Managing licenses and ensuring contract compliance
  • Optimizing the use of assets
  • Asset management support tools

Legal Note

“ITIL® is a registered trade mark of AXELOS Limited.” “IT Infrastructure Library ® is a registered trade mark of AXELOS Limited.” "The Swirl logo™ is a trade mark of AXELOS Limited.” "Accredited ITIL® training is provided by Qualiti7 International, a LCS Accredited Training Organisation."

DATES*

*Unless stated otherwise, all sessions are in French.
  • Montreal

    September 20 2018

Trainer(s) assigned(s)

Other course(s) in this category