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TI155

ITIL® 2011: IT Asset Management

See the training dates
  • Duration 1 day
  • Regular fee 560
  • Preferential fee 500?
  • Locations
    • Montreal
    • Quebec City
    • Gatineau
    • Ottawa

Objectives

To provide the knowledge and skills required to understand the challenges of IT asset management and thoroughly analyze the key elements that need to be implemented in order to ensure effective and productive management.

Targeted audience

Personnel involved in IT asset management (asset managers, analysts). Maintenance and support personnel will also benefit from this course.

Prerequisite

Basic knowledge of the ITIL® V3 framework (course TI111) is recommended.

Special Note

The course is provided by Qualiti7, Accredited Training Organisations (ATOs) by APMG International.

Training Details

Content

  • Key goals and concepts in IT asset management, based on ITIL® 2011
  • Governance issues in asset management
  • Procedures, roles and responsibilities
  • Key performance indicators (KPI)
  • Challenges associated with asset management
  • The CMDB and the DML
  • The product catalog
  • Standardizing product names
  • Managing licenses and ensuring contract compliance
  • Optimizing the use of assets
  • Asset management support tools

Legal Note

“ITIL® is a registered trademark of AXELOS Limited used with the permission of AXELOS Limited. All rights reserved.” “IT Infrastructure Library ® is a registered trademark of AXELOS Limited used with the permission of AXELOS Limited. All rights reserved” "The Swirl logo™ is a trademark of AXELOS Limited used with the permission of AXELOS Limited. All rights reserved..” "AXELOS is a trademark of AXELOS Limited used with the permission of AXESLOS Limited. All rights reserved. "Accredited ITIL® training is provided by Qualiti7 International, a Training Organization certified by PeopleCert."

Select the training date*

*Unless stated otherwise, all sessions are in French.
  • Montreal

    October 21 2019

  • Quebec City

    October 21 2019

  • Gatineau

    October 21 2019

  • Montreal

    February 6 2020 - english version

  • Ottawa

    February 6 2020 - english version

  • Montreal

    February 17 2020

  • Quebec City

    February 17 2020

  • Gatineau

    February 17 2020

  • Montreal

    May 19 2020 - english version

  • Ottawa

    May 19 2020 - english version

  • Montreal

    June 1 2020

  • Quebec City

    June 1 2020

  • Gatineau

    June 1 2020

Trainer(s) assigned(s)

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