TI157

ITIL ® 2011: Identity and Access Management (IAM)

Discover the concepts of IAM.

  • Duration 1 day
  • Regular fee 560
  • Preferential fee 475?
  • Locations
    • Montreal
    • Quebec City
    • Gatineau
SUMMARY
DETAILS

Objectives

To provide the knowledge and skills required to understand the problems and challenges of IAM and analyze the key elements to implement in order to ensure effective and efficient identity management.

Targeted audience

Personnel responsible for identity management activities.

Prerequisite

Basic knowledge of ITIL® V2 or V3 is recommended (TI109) or (TI111).

Content

  • Terminology
  • Objectives and key concepts
  • Governance
  • Challenges of IAM
  • The lifecycle of users
  • IAM processes
  • Procedures, roles and responsibilities
  • Key performance indicators (KPI)
  • Using related technologies
  • Implementing IAM
  • Operations management and maintenance
  • Internal controls and audit
  • Conclusion

DATES*

*Unless stated otherwise, all sessions are in French.
  • Montreal

    September 22 2017

  • Quebec City

    October 2 2017

  • Quebec City

    January 29 2018

  • Montreal

    February 23 2018

  • Quebec City

    May 7 2018

  • Montreal

    June 1 2018

  • Gatineau

    June 5 2018

Trainer(s) assigned(s)

Other course(s) in this category