overall satisfaction for this course?Average calculated from scores obtained from 60 participants who took this course.
To provide the knowledge and skills required to plan the key activities in release, control and validation in the context of service life cycles and to master the operations thanks to the processes, activities and functions of release, control and validation.
Anyone interested in achieving Intermediate ITIL® certification in Release, Control and Validation.
ITIL® 2011 Foundation Certification or ITIL®V3 Foundation Certification (Course TI111) or having passed the upgrade exam from V2 to V3. It is also strongly recommended that candidates read the principal ITIL publications on the life cycle of services, and particularly "Service Transition" (2011 edition) before beginning the training for certification.
Experienced trainer and appropriate training course content.
McKenzie A. / Coordonnateur Centre de Services TI, Intact Corporation Financière
The course sessions last from 8:30 am to 5:30 pm.
The course material is based on the APMG syllabus: ITIL V3 Intermediate Qualification Release Control and Validation Certificate v5.4.
Practice exams: practice exams provided by APMG will be distributed to participants in order to help them prepare for writing the certification exam.
“ITIL® is a registered trade mark of AXELOS Limited.” “IT Infrastructure Library ® is a registered trade mark of AXELOS Limited.” "The Swirl logo™ is a trade mark of AXELOS Limited.” "Accredited ITIL® training is provided by Qualiti7 International, a LCS Accredited Training Organisation."