The service management simulation provides fast-paced scenarios of the challenges faced by organizations and encourages the establishment of partnerships between the IT and business departments. The simulations offer exciting and realistic scenarios in which participants can join together and experiment with service management.
Anyone involved in IT service provision or support.
ITIL®: ITIL® is a trademark of AXELOS Limited; IT Infrastructure Library®: IT Infrastructure Library® is a trademark of AXELOS Limited.
Only private sessions of this course are currently available (8 participants minimum).Request a quote