overall satisfaction for this course?Average calculated from scores obtained from 232 participants who took this course.
To provide the knowledge and skills required to master the processes, techniques and issues related to the life cycle of IT services defined in ITIL®, and to prepare for the international ITIL® 2011 Foundation certification.
Managers, IT specialists and project managers.
The training sessions last from 8:30 AM to 5:00 PM (days 2 and 3). This course is provided by Qualiti7, Accredited Training Organisations (ATOs) by APMG International.
Very complete and fulfill needs.
Jean-François C. / Gestionnaire, Infrastructure et Intégration, Brault & Martineau inc.
“ITIL® is a registered trade mark of AXELOS Limited.” “IT Infrastructure Library ® is a registered trade mark of AXELOS Limited.” "The Swirl logo™ is a trade mark of AXELOS Limited.” "Accredited ITIL® training is provided by Qualiti7 International, a LCS Accredited Training Organisation." "The Swirl logo™ is a trade mark of the Cabinet Office.” "Accredited ITIL® training is provided by Qualiti7 International, a Training Organization certified by PeopleCert."