overall satisfaction for this course?Average calculated from scores obtained from 1525 participants who took this course.
To provide the knowledge and skills required to master the processes, techniques and issues related to the provision and support of IT services defined in ITIL®, and to prepare for the international ITIL® 2011 Foundation certification.
Managers, IT specialists and project managers.
The training sessions last from 8:30 AM to 5:00 pm.
Well-structured and appropriate teaching methods to get prepared for the exam.
François L. / Directeur adjoint de la micro-informatique, Collège Ahuntsic
The training material is based on the APMG syllabus: ITIL® V3 Foundation Certificate Syllabus v5.5.
Practice exams: Practice exams provided by APMG will be distributed to participants in order to help them prepare for writing the certification exam.
“ITIL® is a registered trade mark of AXELOS Limited.” “IT Infrastructure Library ® is a registered trade mark of AXELOS Limited.” "The Swirl logo™ is a trade mark of AXELOS Limited.” "Accredited ITIL® training is provided by Qualiti7 International, a LCS Accredited Training Organisation." "The Swirl logo™ is a trade mark of the Cabinet Office.” "Accredited ITIL® training is provided by Qualiti7 International, a Training Organisation certified by PeopleCert."