UX400

Provide more innovative services by mobilizing your team to engage in Design Thinking

See the training dates
  • Duration 2 DAYS
  • Regular fee 955
  • Preferential fee 860?
  • Locations
    • Montreal
    • Quebec City
  • New course

Objectives

This interactive course allows participants to familiarize themselves with the basics of the Design Thinking approach and the Design Sprint formula, developed by Google Ventures. The course is divided into two one-day sessions given two weeks apart at Technologia. The approach combines experimentation (50%), theory (25%) and discussion (25%).

Targeted audience

Team managers or second-level managers.

Prerequisite

None.

Special Note

Please note that training courses are non-consecutive days

MONTREAL

February 13 and May 5 2020

  • Day 1 : February 13 / Day 2 : May 5

QUEBEC 

February 21 and May 7 2020

  • Day 1 : February 21 / Day 2 : May 7

Training Details

Content

  • Managers and their teams: How to collaborate differently to transform services and create more value for both internal and external clients
  • Clarification - Defining Design Thinking and its use, mindset and processes, identifying issues and stakeholders, preparing for interviews with a focus on active listening and empathy
  • Consolidating the information gathered, creating a persona and mapping experience, identifying design criteria
  • Ideation – Using various techniques to generate ideas, create innovative concepts, prioritize ideas and develop a napkin pitch
  • Experimentation and implementation – trying out various prototypes, obtaining feedback, testing hypotheses, evaluating viability and feasibility of the solution, identifying the next steps

General Note

This interactive course allows participants to familiarize themselves with the basics of the Design Thinking approach and the Design Sprint formula, developed by Google Ventures. The course is divided into two one-day sessions given two weeks apart at Technologia. The approach combines experimentation (50%), theory (25%) and discussion (25%).

Select the training date*

*Unless stated otherwise, all sessions are in French.
  • Montreal

    February 13 to May 5 2020

  • Quebec City

    February 21 to May 7 2020

Trainer(s) assigned(s)