Better Managing Influx and Volume of Information Using MS Outlook

Optimize e-mail management for better efficiency.


overall satisfaction for this course

?Average calculated from scores obtained from 440 participants who took this course.
  • Duration 1 day
  • Regular fee 350
  • Preferential fee 300?
  • Locations
  • Laboratory


To provide the knowledge and skills required to use the advanced features of MS Outlook in order to more effectively manage e-mail.

Targeted audience

Any audience.


Basic knowledge of Outlook.

Customer Testimonials

The trainer is a really good communicator who provides the explanations you need.

Guy P. / conseiller prévention, Hydro-Québec


  • Managing folders: creation, organization, sharing
  • Creating rules for automatically categorizing, answering, deleting or filing messages
  • Handling spam
  • Techniques for automatically archiving messages
  • Efficiently searching messages and folders
  • Toolbars: customizing, creating and adding tools that make managing messages easier
  • Search tools and follow-up indicators
  • Using shortcuts to access frequently used folders, documents and Web addresses
  • Setting up effective working screens
  • Creating and using categories
  • Grouping functions
  • Creating out-of-office messages and setting up automated replies

General Note

The course is presented using Outlook 2016 and also covers the features available in Outlook 2007, 2010 and 2013. The version of the course presented using Outlook 2003 is available upon request.

Are you interested in this training course ?

Only private sessions of this course are currently available (8 participants minimum).

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