CH104

Negotiation Skills

Master negotiation strategies, techniques and styles.

Save 100$ off if you register for the session from July 6th to 7th in Gatineau

93%

overall satisfaction for this course

?Average calculated from scores obtained from 2498 participants who took this course.
  • Duration 2 days
  • Regular fee 925
  • Preferential fee 795?
  • Locations
    • Montreal
    • Gatineau
    • Quebec City
  • Top pick

Accreditation and partners association

  • Project Management Institute 12 PDU
Parcours

Formation path :

The Essentials in Human Capital Training Paths

View path
SUMMARY
DETAILS

Objectives

To provide the knowledge and skills required to prepare and successfully conduct negotiations.

Targeted audience

Any person whose work mandate includes negotiation.

Prerequisite

None.

Special Note

Customer Testimonials

Rarely a course have been implemented with so much relevance to my work environment.

Julie O. / Analyste, Sûreté du Québec

Content

  • The success equation: the 4 Ps (preparation, precision, perception and perseverance), plus the 4 Cs (consistency, communication, contact with myself and contact with others) equal E (effectiveness)
  • Types of negotiation: conflict, cooperation and sales-oriented
  • Identifying oneself as a negotiator: style, strengths, traps to avoid
  • Negotiator styles: dictator, thinker, goal-oriented, visionary
  • Knowledge of self and others: identifying the other person's profile and the strategies that can be used to adapt to this profile
  • Preparation: 3 Ds (desire, data and doubt)
  • Five key elements in strategic preparation: interests, options, criteria, alternative solutions and proposals
  • Preparing for negotiating as a team
  • Concessions: what and when
  • Communication: strategies and techniques
  • Analyzing non-verbal reactions: how to adjust one's approach
  • Reaching agreement: signs that the other party is ready to commit, and traps to avoid
  • A practice negotiation
  • The negotiator's tool kit

DATES*

*Unless stated otherwise, all sessions are in French.
  • Montreal

    July 5 to July 6 2017

  • Gatineau

    July 6 to July 7 2017

  • Montreal

    October 4 to October 5 2017

  • Quebec City

    October 25 to October 26 2017

  • Montreal

    November 9 to November 10 2017 - english version

  • Gatineau

    December 11 to December 12 2017

  • Montreal

    December 11 to December 12 2017

Trainer(s) assigned(s)

Other course(s) in this category