Negotiation Skills

Master negotiation strategies, techniques and styles.


overall satisfaction for this course

?Average calculated from scores obtained from 2632 participants who took this course.
  • Duration 2 days
  • Regular fee 935
  • Preferential fee 795?
  • Locations
    • Quebec City
    • Montreal
    • Gatineau
    • Ottawa
  • Top pick

Accreditation and partners association

  • Project Management Institute 12 PDU

Formation path :

The Essentials in Human Capital Training Paths

View path


To provide the knowledge and skills required to prepare and successfully conduct negotiations.

Targeted audience

Any person whose work mandate includes negotiation.



Special Note

Customer Testimonials

Very relevant, opens our horizons. Very practical course who adjusts well to our reality. Very dynamic trainer.

Mélanie D. / Conseillère marketing, Sobeys Québec Inc.


  • The success equation: the 4 Ps (preparation, precision, perception and perseverance), plus the 4 Cs (consistency, communication, contact with myself and contact with others) equal E (effectiveness)
  • Types of negotiation: conflict, cooperation and sales-oriented
  • Identifying oneself as a negotiator: style, strengths, traps to avoid
  • Negotiator styles: dictator, thinker, goal-oriented, visionary
  • Knowledge of self and others: identifying the other person's profile and the strategies that can be used to adapt to this profile
  • Preparation: 3 Ds (desire, data and doubt)
  • Five key elements in strategic preparation: interests, options, criteria, alternative solutions and proposals
  • Preparing for negotiating as a team
  • Concessions: what and when
  • Communication: strategies and techniques
  • Analyzing non-verbal reactions: how to adjust one's approach
  • Reaching an agreement: signs that the other party is ready to commit, and traps to avoid
  • A practice negotiation
  • The negotiator's tool kit


*Unless stated otherwise, all sessions are in French.
  • Quebec City

    January 23 to January 24 2018

  • Montreal

    February 7 to February 8 2018

  • Gatineau

    February 15 to February 16 2018

  • Ottawa

    March 6 to March 7 2018 - english version

  • Montreal

    March 28 to March 29 2018 - English version

  • Montreal

    April 18 to April 19 2018

  • Quebec City

    May 2 to May 3 2018

  • Gatineau

    May 30 to May 31 2018

  • Montreal

    June 4 to June 5 2018

Trainer(s) assigned(s)

Other course(s) in this category