An essential tool for customer loyalty
Defined as the actions and activities implemented in order to better meet customer needs before, during and after purchase, customer service is a key element that can help set you apart from your competitors.
Practical training focused on customer satisfaction
Train your customer-service and sales teams with the one- or two-day courses offered at Technologia, recognized as a leader among ongoing training providers in Quebec with over 300 in-classroom and online courses. These courses cover all aspects of customer service: managing complaints and problem situations in a way that ensures complainer customers leave satisfied, best practices, cross-selling and much more! Learn everything there is to know about customer service.
Register now and become a customer service expert!