CH101

The Newly Promoted Manager

93%

overall satisfaction for this course

?Average calculated from scores obtained from 1960 participants who took this course.
  • Duration 3 days
  • Regular fee 1 295
  • Preferential fee 1 095?
  • Locations
    • Montreal
    • Quebec City
    • Gatineau
  • Top pick

Accreditation and partners association

  • Project Management Institute 18 PDU
Parcours

Formation path :

The Essentials in Human Capital Training Paths

View path
SUMMARY
DETAILS

Objectives

To provide the knowledge and skills required for taking on new management responsibilities, adapting one's leadership style, planning, organizing and preventing conflicts.

Targeted audience

Anyone who is called upon to supervise staff members.

Prerequisite

None.

Customer Testimonials

Tones of material, good tools. I now feel more confident. 3 extraordinary days!

Nathalie C. / Directrice de l'approvisionnement, Pharmascience inc.

Content

  • Getting accustomed to a leadership role
  • Choosing a management style: leadership styles, situational leadership
  • Effective team management and motivational techniques
  • Personality types and behaviour patterns
  • Work organization: time and priority management
  • Negotiation techniques
  • Dealing with difficult people and resolving conflicts
  • Making meetings work: roles of the participants
  • Communication skills: effective feedback and problem resolution
  • Presentation techniques
  • Recruitment: interviewing and selecting personnel
  • Managing small projects: defining goals, developing a project plan
  • Techniques for tracking and monitoring projects
  • Project performance indicators
  • Exercises and role-playing activities

DATES*

*Unless stated otherwise, all sessions are in French.
  • Montreal

    December 14 to December 16 2016

  • Montreal

    March 6 to March 8 2017

  • Quebec City

    March 20 to March 22 2017

  • Gatineau

    May 29 to May 31 2017

  • Montreal

    June 5 to June 7 2017

Trainer(s) assigned(s)

Other course(s) in this category