overall satisfaction for this course?Average calculated from scores obtained from 920 participants who took this course.
To provide the knowledge and skills required to recognize and analyze the behaviour of people with difficult personalities and adapt both the management and incentive methods in order to obtain a win-win solution and introduce positive changes.
Anyone who needs to supervise staff members.
Relevant content for a difficult subject matter. The trainer has been able to deliver.
Sylvain L. / Coordonnateur de l'informatique, Université du Québec à Rimouski
M. Sc., PMP, ACC