CH195

Evaluating Employee Performance

Develop, motivate and retain your resources using performance evaluations.

100%

overall satisfaction for this course

?Average calculated from scores obtained from 6 participants who took this course.
  • Duration 1 day
  • Regular fee 495
  • Preferential fee 425?
  • Locations
    • Quebec City
    • Montreal

Accreditation and partners association

  • Project Management Institute 6 PDU
SUMMARY
DETAILS

Objectives

To provide the knowledge and skills required to carry out effective performance evaluations, using simple concrete techniques. By using specific strategies, participants will learn how to create a climate of confidence and openness during the performance review process.

Targeted audience

Anyone required to carry out performance reviews.

Prerequisite

None.

Customer Testimonials

Well-structured, many examples, and very good workshops.

Jean-Marc L. / Senior Software Manager, Schneider Electric

Content

  • Motivating factors for evaluations: building relationships with employees, creating a development plan for them, evaluating training needs, encouraging employee retention, improving performance, building team spirit, planning for the future
  • Preparation: descriptions of tasks to accomplish, profiles of skills to acquire, objectives to meet, criteria for measuring progress, records of interventions with the employee
  • Criteria for specifying objectives: positive, specific, timing issues, measurement techniques, realistic
  • The review meeting: regular intervals, preparation, targets for development, positive feedback, bidirectional communication, the action plan, follow-up
  • Reviewing performance: learn how to speak honestly even if negatively, know what issues to bring up and how and when to discuss them
  • The six traps to avoid: false beliefs, friendship, impressions instead of concrete examples, comparisons with colleagues, stressing the quantitative while overlooking attitude and the qualitative, measuring against oneself
  • Dealing with unsatisfactory performance: controls, meetings, action plans, follow-up, disciplinary actions
  • Model evaluation grids
  • The performance evaluation toolkit

DATES*

*Unless stated otherwise, all sessions are in French.
  • Quebec City

    March 15 2017

  • Montreal

    April 27 2017

Trainer(s) assigned(s)

Other course(s) in this category