CH195

Evaluating Employee Performance

Develop, motivate and retain your resources using performance evaluations.

99%

overall satisfaction for this course

?Average calculated from scores obtained from 50 participants who took this course.
  • Duration 1 day
  • Regular fee 500
  • Preferential fee 425?
  • Locations
    • Quebec City
    • Montreal
    • Gatineau

Accreditation and partners association

  • Project Management Institute 6 PDU
Parcours

Formation path :

The Essentials in Human Capital Training Paths

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SUMMARY
DETAILS

Objectives

To provide the knowledge and skills required to carry out effective performance evaluations using simple and concrete techniques, and learning how to create a climate of confidence and openness during the performance review process.

Targeted audience

Anyone required to carry out performance reviews.

Prerequisite

None.

Customer Testimonials

Course well suited to my manager needs.

Denis C. / Chef automatisme, Hydro-Québec

Content

  • Motivating factors for evaluations: building relationships with employees, creating a development plan for them, evaluating training needs, encouraging employee retention, improving performance, building team spirit, planning for the future
  • Preparation: descriptions of tasks to accomplish, profiles of skills to acquire, objectives to meet, criteria for measuring progress, records of interventions with the employee
  • Criteria for specifying objectives: positive, specific, timing issues, measurement techniques, realistic
  • The review meeting: regular intervals, preparation, targets for development, positive rather than punitive feedback, bidirectional communication, the action plan, follow-up
  • Reviewing performance: learn how to speak honestly even if negatively, know what issues to bring up and how and when to discuss them
  • The six traps to avoid: false beliefs, friendship, impressions instead of concrete examples, comparisons with colleagues, stressing the quantitative while overlooking attitude and the qualitative, measuring against oneself
  • Dealing with unsatisfactory performance: controls, meetings, action plans, follow-up, disciplinary actions
  • Model evaluation grids
  • Tool kit

DATES*

*Unless stated otherwise, all sessions are in French.
  • Quebec City

    December 4 2017

  • Montreal

    February 9 2018

  • Gatineau

    February 28 2018

  • Quebec City

    May 9 2018

Trainer(s) assigned(s)

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