Developing Emotional Intelligence (I)

Reap the benefits by mastering this key to success.


overall satisfaction for this course

?Average calculated from scores obtained from 3347 participants who took this course.
  • Duration 2 days
  • Regular fee 925
  • Preferential fee 795?
  • Locations
    • Quebec City
    • Montreal
    • Gatineau
  • Top pick

Accreditation and partners association

  • Project Management Institute 12 PDU

Formation path :

The Essentials in Human Capital Training Paths

View path


To provide a method for better managing emotions in the workplace, maximizing your potential, and adopting a proactive approach to developing constructive work relationships with a view to improving performance and contributing to the success of your team and your organization.

Targeted audience

Any audience.



Customer Testimonials

This course allowed me to personally realize and understand the complexity of the human being and its relationship with others.

Michel B. / Conseiller gestion du changement, Groupe Technologies Desjardins


  • The role that emotional intelligence (EI) plays in one’s personal and organizational success
  • Awareness and transformation of certain programmed behavioural patterns that can negatively impact one’s ability to communicate, stay in control, manage change and create harmonious and productive relationships
  • How emotions affect one’s intellectual function as well as one’s ability to concentrate, resolve problems, make decisions and improve work performance
  • Identifying and clarifying factors that foster motivation, including personal values, beliefs, optimism, the ability to deal with adversity and differences of opinion
  • Identifying conditions required for success so that participants can have more influence when dealing with different personality types, different contexts and different situations in both their personal and professional lives
  • Mastering proven communication techniques in order to better understand others and establish good interpersonal relationships—mastering verbal and body language, the ability to listen, openness, etc.
  • How to develop a personal plan of action


*Unless stated otherwise, all sessions are in French.
  • Quebec City

    November 2 to November 3 2016

  • Montreal

    November 28 to November 29 2016

  • Montreal

    January 17 to January 18 2017

  • Quebec City

    January 24 to January 25 2017

  • Gatineau

    January 31 to February 1 2017

  • Montreal

    February 15 to February 16 2017 - english version

  • Montreal

    February 20 to February 21 2017

  • Montreal

    April 25 to April 26 2017

  • Gatineau

    April 26 to April 27 2017

  • Quebec City

    April 27 to April 28 2017

  • Montreal

    May 29 to May 30 2017

Trainer(s) assigned(s)

Other course(s) in this category