Developing Emotional Intelligence (I)

Reap the benefits by mastering this key to success.


overall satisfaction for this course

?Average calculated from scores obtained from 3347 participants who took this course.
  • Duration 2 days
  • Regular fee 925
  • Preferential fee 795?
  • Locations
    • Quebec City
    • Montreal
    • Gatineau
  • Top pick

Accreditation and partners association

  • Project Management Institute 12 PDU

Formation path :

The Essentials in Human Capital Training Paths

View path


To provide a method for better managing emotions in the workplace, maximizing your potential, and adopting a proactive approach to developing constructive work relationships with a view to improving performance and contributing to the success of your team and your organization.

Targeted audience

Any audience.



Special Note

Customer Testimonials

Very instructive, would be benefic for everyone.

Antoine C. / Analyste exploitation informatique, Hydro-Québec


  • The role that emotional intelligence (EI) plays in one’s personal and organizational success
  • Awareness and transformation of certain programmed behavioural patterns that can negatively impact one’s ability to communicate, stay in control, manage change and create harmonious and productive relationships
  • How emotions affect one’s intellectual function as well as one’s ability to concentrate, resolve problems, make decisions and improve work performance
  • Identifying and clarifying factors that foster motivation, including personal values, beliefs, optimism, the ability to deal with adversity and differences of opinion
  • Identifying conditions required for success so that participants can have more influence when dealing with different personality types, different contexts and different situations in both their personal and professional lives
  • Mastering proven communication techniques in order to better understand others and establish good interpersonal relationships—mastering verbal and body language, the ability to listen, openness, etc.
  • How to develop a personal plan of action


*Unless stated otherwise, all sessions are in French.
  • Quebec City

    October 4 to October 5 2017

  • Montreal

    October 10 to October 11 2017

  • Gatineau

    October 16 to October 17 2017

  • Quebec City

    November 22 to November 23 2017

  • Montreal

    November 27 to November 28 2017

  • Montreal

    November 29 to November 30 2017 - english version

  • Gatineau

    December 4 to December 5 2017

Trainer(s) assigned(s)

Other course(s) in this category