Developing Emotional Intelligence (I)

Reap the benefits by mastering this key to success.


overall satisfaction for this course

?Average calculated from scores obtained from 3797 participants who took this course.
  • Duration 2 days
  • Regular fee 935
  • Preferential fee 795?
  • Locations
    • Montreal
    • Ottawa
    • Quebec City
    • Gatineau
  • Top pick

Accreditation and partners association

  • Project Management Institute 12 PDU

Formation path :

The Essentials in Human Capital Training Paths

View path


To provide a method for better managing emotions in the workplace, maximizing your potential, and adopting a proactive approach to developing constructive work relationships with a view to improving performance and contributing to the success of your team and your organization.

Targeted audience

Any audience.



Special Note

Customer Testimonials

Everyone should attend a course like this. Society would be much better off.

Jonathan V. / Agent informatique, Société Radio-Canada


  • The role that emotional intelligence (EI) plays in one’s personal and organizational success
  • Awareness and transformation of certain programmed behavioural patterns
  • How emotions affect one’s intellectual function as well as one’s ability to concentrate, resolve problems, make decisions and improve work performance
  • Identifying and clarifying factors that foster motivation, including personal values, beliefs, optimism, the ability to deal with adversity and differences of opinion
  • Identifying conditions required for success so that participants can have more influence when dealing with different personality types, different contexts and different situations in both their personal and professional lives
  • Mastering proven communication techniques in order to better understand others and establish good interpersonal relationships—mastering verbal and body language, the ability to listen, openness, etc.
  • How to develop a personal plan of action


*Unless stated otherwise, all sessions are in French.
  • Montreal

    January 22 to January 23 2018

  • Ottawa

    January 29 to January 30 2018 - english version

  • Quebec City

    March 5 to March 6 2018

  • Gatineau

    March 19 to March 20 2018

  • Montreal

    March 22 to March 23 2018

  • Montreal

    March 26 to March 27 2018 - English version

  • Montreal

    May 28 to May 29 2018

  • Quebec City

    May 31 to June 1 2018

  • Gatineau

    June 11 to June 12 2018

  • Montreal

    July 11 to July 12 2018 - English version

Trainer(s) assigned(s)

Other course(s) in this category