CH123

Developing Emotional Intelligence (I)

Reap the benefits by mastering this key to success.

95%

overall satisfaction for this course

?Average calculated from scores obtained from 3797 participants who took this course.
  • Duration 2 days
  • Regular fee 935
  • Preferential fee 795?
  • Locations
    • Quebec City
    • Montreal
    • Gatineau
    • Ottawa
  • Top pick

Accreditation and partners association

  • Project Management Institute 12 PDU
Parcours

Formation path :

The Essentials in Human Capital Training Paths

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SUMMARY
DETAILS

Objectives

To provide a method for better managing emotions in the workplace, maximizing your potential, and adopting a proactive approach to developing constructive work relationships with a view to improving performance and contributing to the success of your team and your organization.

Targeted audience

Any audience.

Prerequisite

None.

Special Note

Customer Testimonials

Everyone should attend a course like this. Society would be much better off.

Jonathan V. / Agent informatique, Société Radio-Canada

Content

  • The role that emotional intelligence (EI) plays in one’s personal and organizational success
  • Awareness and transformation of certain programmed behavioural patterns
  • How emotions affect one’s intellectual function as well as one’s ability to concentrate, resolve problems, make decisions and improve work performance
  • Identifying and clarifying factors that foster motivation, including personal values, beliefs, optimism, the ability to deal with adversity and differences of opinion
  • Identifying conditions required for success so that participants can have more influence when dealing with different personality types, different contexts and different situations in both their personal and professional lives
  • Mastering proven communication techniques in order to better understand others and establish good interpersonal relationships—mastering verbal and body language, the ability to listen, openness, etc.
  • How to develop a personal plan of action

DATES*

*Unless stated otherwise, all sessions are in French.
  • Quebec City

    November 22 to November 23 2017

  • Montreal

    November 27 to November 28 2017

  • Montreal

    November 29 to November 30 2017 - english version

  • Gatineau

    December 4 to December 5 2017

  • Montreal

    January 22 to January 23 2018

  • Ottawa

    January 29 to January 30 2018 - english version

  • Quebec City

    March 5 to March 6 2018

  • Ottawa

    March 15 to March 16 2018 - english version

  • Gatineau

    March 19 to March 20 2018

  • Montreal

    March 22 to March 23 2018

  • Montreal

    March 26 to March 27 2018 - English version

  • Montreal

    May 28 to May 29 2018

  • Quebec City

    May 31 to June 1 2018

  • Gatineau

    June 11 to June 12 2018

  • Montreal

    July 11 to July 12 2018 - English version

Trainer(s) assigned(s)

Other course(s) in this category