GE326

Introduction to Knowledge Management

A standard approach to knowledge management.

97%

overall satisfaction for this course

?Average calculated from scores obtained from 39 participants who took this course.
  • Duration 1 day
  • Regular fee 500
  • Preferential fee 425?
  • Locations
    • Quebec City
    • Montreal
SUMMARY
DETAILS

Objectives

To provide the knowledge and skills required to understand how organizational memory works and take steps to identify, structure and share an organization’s knowledge.

Targeted audience

Managers, strategic planners, engineers, operational management as well as specialists in human resources and training.

Prerequisite

None.

Customer Testimonials

Very good explanations about the concepts.

Richard D. / Directeur, Audit informatique, Métro Richelieu Inc.

Content

  • Organizational memory loss: causes and the various solutions
  • Definition of knowledge management
  • Objectives of knowledge management
  • Approaches to knowledge management
  • Identifying knowledge domains: knowledge mapping
  • Capitalizing on knowledge; formalizing and making explicit tacit knowledge and book knowledge
  • Preserving and sharing knowledge
  • Exercises

DATES*

*Unless stated otherwise, all sessions are in French.
  • Quebec City

    February 6 2018

  • Montreal

    February 9 2018

Trainer(s) assigned(s)

Other course(s) in this category