Document Management : Documenting a company's know how

Developping a simple, effective, visual and adapted method.

  • Duration 1 day
  • Regular fee 495
  • Preferential fee 425?
  • Locations
    • Montreal
    • Gatineau
    • Quebec City


To provide the knowledge and skills required to put a company’s know-how into writing, standardize work documents, write in a clear and concise fashion, effectively share and communicate information and, above all, keep information up to date and valid for users by using tools adapted for improving efficiency.

Targeted audience

Anyone involved in the writing and documentation process.




  • Understanding system structure and hierarchy
  • Differentiating politics, process and procedures
  • Identifying and mapping out a process
  • Building uniform models (MASTER)
  • Key writing concepts
  • Key technological ideas (software, intranet, customized platforms and more)
  • Properly disseminate and communicate information
  • Maintain and quickly update documentation
  • Interactive lectures, practical individual and group exercises, examples and tools for implementing concepts


*Unless stated otherwise, all sessions are in French.
  • Montreal

    January 6 2017

  • Gatineau

    January 10 2017

  • Quebec City

    January 17 2017

Trainer(s) assigned(s)

Other course(s) in this category