CM108

Effective Business Writing in English

Refine your business communications with a professional and polished style.

  • Duration 2 days
  • Regular fee 875
  • Preferential fee 735?
  • Locations
    • Montreal
    • Gatineau
    • Quebec City
SUMMARY
DETAILS

Objectives

To provide the knowledge and skills required to better structure your business communications, most notably emails. Note that memos and reports are not covered in this course.

Targeted audience

Any French-speaking audience.

Prerequisite

Good knowledge of the English language.

Content

  • Using the Plain English approach for a clear and concise style (active forms, concrete verbs, etc.)
  • Adapting style to the intended audience (formal, neutral or informal)
  • How to ensure a good tone and the proper level of politeness
  • Avoiding errors that might offend or lead to misunderstandings
  • Common phrases and business vocabulary to use and to avoid
  • Errors arising from direct word-to-word translation and other common problems
  • Creating a model for writing emails
  • The salutation (Dear Ms. Jones, Hello Steve) and the complimentary close (Sincerely, Regards, Thank you)
  • Overview of business writing and editing tools (online, reference books and others)

General Note

Note: This course is provided in French in order to ensure a good understanding of the concepts covered, and is focused on business communications such as e-mail.

DATES*

*Unless stated otherwise, all sessions are in French.
  • Montreal

    January 10 to January 11 2018

  • Gatineau

    January 18 to January 19 2018

  • Quebec City

    February 12 to February 13 2018

  • Montreal

    April 25 to April 26 2018

Trainer(s) assigned(s)

Other course(s) in this category