CH126

Problem-Solving Techniques

A systematic process that takes you from problem to solution.

Save 75$ off if you register for the session from January 5th in Montreal
93%

overall satisfaction for this course

?Average calculated from scores obtained from 603 participants who took this course.
  • Duration 1 day
  • Regular fee 495
  • Preferential fee 425?
  • Locations
    • Montreal
    • Quebec City

Accreditation and partners association

  • Project Management Institute 6 PDU
Parcours

Formation path :

The Essentials in Human Capital Training Paths

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SUMMARY
DETAILS

Objectives

To provide the knowledge and skills required to implement a process for solving problems based on techniques for identifying the problem, gathering relevant facts and providing a sound analysis of the information prior to taking corrective action.

Targeted audience

Any audience.

Prerequisite

None.

Customer Testimonials

Excellent methodology that applies to all problems.

Paul M. / Spécialiste technique, service à la clientèle, D-BOX Technologies Inc.

Content

  • Rationale for the methodology: introducing a framework for solving problems
  • The objectives of problem-solving: why and by whom
  • Stating the problem: identifying what exactly is wrong
  • Diagnosing of the problem: what, where, when and the scope of the problem?
  • Identifying the potential causes: using your knowledge and experience to identify the cause of the problem
  • Identifying distinctions: unique, specific or different components
  • Identifying changes to be made: potential impacts on the cause of the problem
  • Evaluating potential causes

DATES*

*Unless stated otherwise, all sessions are in French.
  • Montreal

    January 5 2017

  • Montreal

    March 29 2017

  • Quebec City

    March 30 2017

Trainer(s) assigned(s)

Other course(s) in this category