Problem-Solving Techniques

A systematic process that takes you from problem to solution.


overall satisfaction for this course

?Average calculated from scores obtained from 661 participants who took this course.
  • Duration 1 day
  • Regular fee 500
  • Preferential fee 425?
  • Locations
    • Quebec City
    • Montreal

Accreditation and partners association

  • Project Management Institute 6 PDU

Formation path :

The Essentials in Human Capital Training Paths

View path


To provide the knowledge and skills required to implement a process for solving problems based on techniques for identifying the problem, gathering relevant facts and providing a sound analysis of the information prior to taking corrective action.

Targeted audience

Any audience.



Customer Testimonials

We learn good techniques for solving problems.

Susy P. / Analyste-programmeur, UAP inc.


  • Rationale for the methodology: introducing a framework for solving problems
  • The objectives of problem-solving: why and by whom
  • Stating the problem: identifying what exactly is wrong
  • Diagnosing the problem: what, where, when and the scope of the problem?
  • Identifying the potential causes: using your knowledge and experience to identify the cause of the problem
  • Identifying distinctions: unique, specific or different components
  • Identifying changes to be made: potential impacts on the cause of the problem
  • Evaluating potential causes


*Unless stated otherwise, all sessions are in French.
  • Quebec City

    February 5 2018

  • Montreal

    February 16 2018

  • Montreal

    May 31 2018

  • Quebec City

    September 6 2018

  • Montreal

    October 11 2018

Trainer(s) assigned(s)

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