CH104

Negotiation Skills

Master negotiation strategies, techniques and styles.

93%

overall satisfaction for this course

?Average calculated from scores obtained from 2632 participants who took this course.
  • Duration 2 days
  • Regular fee 935
  • Preferential fee 795?
  • Locations
    • Quebec City
    • Gatineau
    • Montreal
    • Ottawa
  • Top pick

Accreditation and partners association

  • Project Management Institute 12 PDU
Parcours

Formation path :

The Essentials in Human Capital Training Paths

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SUMMARY
DETAILS

Objectives

To provide the knowledge and skills required to prepare and successfully conduct negotiations.

Targeted audience

Any person whose work mandate includes negotiation.

Prerequisite

None.

Special Note

Customer Testimonials

Very relevant, opens our horizons. Very practical course who adjusts well to our reality. Very dynamic trainer.

Mélanie D. / Conseillère marketing, Sobeys Québec Inc.

Content

  • The success equation: the 4 Ps (preparation, precision, perception and perseverance), plus the 4 Cs (consistency, communication, contact with myself and contact with others) equal E (effectiveness)
  • Types of negotiation: conflict, cooperation and sales-oriented
  • Identifying oneself as a negotiator: style, strengths, traps to avoid
  • Negotiator styles: dictator, thinker, goal-oriented, visionary
  • Knowledge of self and others: identifying the other person's profile and the strategies that can be used to adapt to this profile
  • Preparation: 3 Ds (desire, data and doubt)
  • Five key elements in strategic preparation: interests, options, criteria, alternative solutions and proposals
  • Preparing for negotiating as a team
  • Concessions: what and when
  • Communication: strategies and techniques
  • Analyzing non-verbal reactions: how to adjust one's approach
  • Reaching an agreement: signs that the other party is ready to commit, and traps to avoid
  • A practice negotiation
  • The negotiator's tool kit

DATES*

*Unless stated otherwise, all sessions are in French.
  • Quebec City

    May 2 to May 3 2018

  • Gatineau

    May 30 to May 31 2018

  • Montreal

    June 4 to June 5 2018

  • Montreal

    September 27 to September 28 2018

  • Ottawa

    October 24 to October 25 2018 - english version

  • Quebec City

    November 5 to November 6 2018

  • Montreal

    November 21 to November 22 2018 - english version

  • Gatineau

    November 22 to November 23 2018

  • Montreal

    December 3 to December 4 2018

Trainer(s) assigned(s)

Other course(s) in this category