CH104

Negotiation Skills

Master negotiation strategies, techniques and styles.

93%

overall satisfaction for this course

?Average calculated from scores obtained from 2632 participants who took this course.
  • Duration 2 days
  • Regular fee 945
  • Preferential fee 850?
  • Locations
    • Montreal
    • Ottawa
    • Quebec City
    • Gatineau
  • Top pick

Accreditation and partners association

  • Project Management Institute 12 PDU
Parcours

Formation path :

The Essentials in Human Capital Training Paths

View path
SUMMARY
DETAILS

Objectives

To provide the knowledge and skills required to prepare and successfully conduct negotiations.

Targeted audience

Any person whose work mandate includes negotiation.

Prerequisite

None.

Special Note

Customer Testimonials

This course provides useful tools for negotiation and building relationships with others.

Philippe L. / Ingénieur méthodes, Safran Système d'Aterrissage Canada Inc.

Content

  • The success equation: the 4 Ps (preparation, precision, perception and perseverance), plus the 4 Cs (consistency, communication, contact with myself and contact with others) equal E (effectiveness)
  • Types of negotiation: conflict, cooperation and sales-oriented
  • Identifying oneself as a negotiator: style, strengths, traps to avoid
  • Negotiator styles: dictator, thinker, goal-oriented, visionary
  • Knowledge of self and others: identifying the other person's profile and the strategies that can be used to adapt to this profile
  • Preparation: 3 Ds (desire, data and doubt)
  • Five key elements in strategic preparation: interests, options, criteria, alternative solutions and proposals
  • Preparing for negotiating as a team
  • Concessions: what and when
  • Communication: strategies and techniques
  • Analyzing non-verbal reactions: how to adjust one's approach
  • Reaching an agreement: signs that the other party is ready to commit, and traps to avoid
  • A practice negotiation
  • The negotiator's tool kit

DATES*

*Unless stated otherwise, all sessions are in French.
  • Montreal

    September 27 to September 28 2018

  • Ottawa

    October 24 to October 25 2018 - english version

  • Quebec City

    November 5 to November 6 2018

  • Montreal

    November 21 to November 22 2018 - english version

  • Gatineau

    November 22 to November 23 2018

  • Montreal

    December 3 to December 4 2018

  • Montreal

    January 28 to January 29 2019

  • Gatineau

    February 13 to February 14 2019

  • Quebec City

    March 11 to March 12 2019

  • Montreal

    April 8 to April 9 2019 - english version

  • Montreal

    April 15 to April 16 2019

  • Quebec City

    June 17 to June 18 2019

Trainer(s) assigned(s)

Other course(s) in this category