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CH104

Negotiation Skills

Master negotiation strategies, techniques and styles.

93%

overall satisfaction for this course

?Average calculated from scores obtained from 2793 participants who took this course.
See the training dates
  • Duration 2 days
  • Regular fee 945
  • Preferential fee 850?
  • Locations
    • Sherbrooke
    • Quebec City
    • Montreal
    • Gatineau
    • Boisbriand
    • Saguenay

Accreditation and partners association

  • Project Management Institute 12 PDU

Objectives

To provide the knowledge and skills required to prepare and successfully conduct negotiations.

Targeted audience

Any person whose work mandate includes negotiation.

Prerequisite

None.

Special Note

Training Details

Content

  • The success equation: the 4 Ps (preparation, precision, perception and perseverance), plus the 4 Cs (consistency, communication, contact with myself and contact with others) equal E (effectiveness)
  • Types of negotiation: conflict, cooperation and sales-oriented
  • Identifying oneself as a negotiator: style, strengths, traps to avoid
  • Negotiator styles: dictator, thinker, goal-oriented, visionary
  • Knowledge of self and others: identifying the other person's profile and the strategies that can be used to adapt to this profile
  • Preparation: 3 Ds (desire, data and doubt)
  • Five key elements in strategic preparation: interests, options, criteria, alternative solutions and proposals
  • Preparing for negotiating as a team
  • Concessions: what and when
  • Communication: strategies and techniques
  • Analyzing non-verbal reactions: how to adjust one's approach
  • Reaching an agreement: signs that the other party is ready to commit, and traps to avoid
  • A practice negotiation
  • The negotiator's tool kit

Customer Testimonials

This course provides useful tools for negotiation and building relationships with others.

Philippe L. / Ingénieur méthodes, Safran Systèmes d'Atterrissage Canada Inc.

Select the training date*

*Unless stated otherwise, all sessions are in French.
  • Sherbrooke

    November 5 to November 6 2019

  • Quebec City

    November 6 to November 7 2019

  • Montreal

    November 27 to November 28 2019

  • Gatineau

    November 27 to November 28 2019

  • Boisbriand

    December 10 to December 11 2019

  • Quebec City

    January 8 to January 9 2020

  • Montreal

    January 27 to January 28 2020

  • Montreal

    February 19 to February 20 2020 - english version

  • Quebec City

    March 11 to March 12 2020

  • Saguenay

    March 16 to March 17 2020

  • Sherbrooke

    April 6 to April 7 2020

  • Montreal

    April 29 to April 30 2020

  • Boisbriand

    May 7 to May 8 2020

  • Gatineau

    May 13 to May 14 2020

Trainer(s) assigned(s)