CH104

Negotiation Skills

Master negotiation strategies, techniques and styles.

93%

overall satisfaction for this course

?Average calculated from scores obtained from 2793 participants who took this course.
See the training dates
  • Duration 2 days
  • Regular fee 945
  • Preferential fee 850?
  • Locations
    • Virtual Classroom
    • Montreal
    • Gatineau
    • Quebec City
    • Sherbrooke
    • Boisbriand
    • Saguenay

Accreditation and partner associations

  • Project Management Institute 12 PDU

Objectives

To provide the knowledge and skills required to prepare and successfully conduct negotiations.

Targeted audience

Any person whose work mandate includes negotiation.

Prerequisite

None.

Special Note

Training Details

Content

  • The success equation: the 4 Ps (preparation, precision, perception and perseverance), plus the 4 Cs (consistency, communication, contact with myself and contact with others) equal E (effectiveness)
  • Types of negotiation: conflict, cooperation and sales-oriented
  • Identifying oneself as a negotiator: style, strengths, traps to avoid
  • Negotiator styles: dictator, thinker, goal-oriented, visionary
  • Knowledge of self and others: identifying the other person's profile and the strategies that can be used to adapt to this profile
  • Preparation: 3 Ds (desire, data and doubt)
  • Five key elements in strategic preparation: interests, options, criteria, alternative solutions and proposals
  • Preparing for negotiating as a team
  • Concessions: what and when
  • Communication: strategies and techniques
  • Analyzing non-verbal reactions: how to adjust one's approach
  • Reaching an agreement: signs that the other party is ready to commit, and traps to avoid
  • A practice negotiation
  • The negotiator's tool kit

Customer Testimonials

This course provides useful tools for negotiation and building relationships with others.

Philippe L. / Ingénieur méthodes, Safran Systèmes d'Atterrissage Canada Inc.

Select the training date*

*Unless stated otherwise, all sessions are in French.
  • Virtual Classroom

    April 29 to April 30 2020 - CONFIRMED

  • Montreal

    September 21 to September 22 2020

  • Gatineau

    September 22 to September 23 2020

  • Montreal

    October 8 to October 9 2020 - english version

  • Quebec City

    October 13 to October 14 2020

  • Sherbrooke

    October 22 to October 23 2020

  • Boisbriand

    October 22 to October 23 2020

  • Saguenay

    October 22 to October 23 2020

  • Montreal

    November 30 to December 1 2020

Trainer(s) assigned(s)