CH104

Negotiation Skills

Master negotiation strategies, techniques and styles.

93%

overall satisfaction for this course

?Average calculated from scores obtained from 2793 participants who took this course.
  • Duration 2 days
  • Regular fee 945
  • Preferential fee 850?
  • Locations
    • Quebec City
    • Montreal
    • Gatineau

Accreditation and partners association

  • Project Management Institute 12 PDU
SUMMARY
DETAILS

Objectives

To provide the knowledge and skills required to prepare and successfully conduct negotiations.

Targeted audience

Any person whose work mandate includes negotiation.

Prerequisite

None.

Customer Testimonials

This course provides useful tools for negotiation and building relationships with others.

Philippe L. / Ingénieur méthodes, Safran Système d'Aterrissage Canada Inc.

Content

  • The success equation: the 4 Ps (preparation, precision, perception and perseverance), plus the 4 Cs (consistency, communication, contact with myself and contact with others) equal E (effectiveness)
  • Types of negotiation: conflict, cooperation and sales-oriented
  • Identifying oneself as a negotiator: style, strengths, traps to avoid
  • Negotiator styles: dictator, thinker, goal-oriented, visionary
  • Knowledge of self and others: identifying the other person's profile and the strategies that can be used to adapt to this profile
  • Preparation: 3 Ds (desire, data and doubt)
  • Five key elements in strategic preparation: interests, options, criteria, alternative solutions and proposals
  • Preparing for negotiating as a team
  • Concessions: what and when
  • Communication: strategies and techniques
  • Analyzing non-verbal reactions: how to adjust one's approach
  • Reaching an agreement: signs that the other party is ready to commit, and traps to avoid
  • A practice negotiation
  • The negotiator's tool kit

DATES*

*Unless stated otherwise, all sessions are in French.
  • Quebec City

    June 17 to June 18 2019

  • Montreal

    September 18 to September 19 2019

  • Montreal

    September 23 to September 24 2019 - english version

  • Quebec City

    November 6 to November 7 2019

  • Montreal

    November 27 to November 28 2019

  • Gatineau

    November 27 to November 28 2019

Trainer(s) assigned(s)