CH101

The Newly Promoted Manager

Be ready and equipped to take on your new responsibilities.

93%

overall satisfaction for this course

?Average calculated from scores obtained from 2168 participants who took this course.
  • Duration 3 days
  • Regular fee 1 300
  • Preferential fee 1 150?
  • Locations
  • Top pick

Accreditation and partners association

  • Project Management Institute 18 PDU

Objectives

To provide the knowledge and skills required for taking on new management responsibilities, adapting one's leadership style, planning, organizing and preventing conflicts.

Targeted audience

Anyone who is called upon to supervise staff members.

Prerequisite

None.

Training Details

Content

  • Getting accustomed to a leadership role
  • Choosing a management style: leadership styles, situational leadership
  • Effective team management and motivational techniques
  • Personality types and behaviour patterns
  • Work organization: time and priority management
  • Negotiation techniques
  • Dealing with difficult people and resolving conflicts
  • Making meetings work: roles of the participants
  • Communication skills: effective feedback and problem resolution
  • Presentation techniques
  • Recruitment: interviewing and selecting personnel
  • Managing small projects: defining goals, developing a project plan
  • Techniques for tracking and monitoring projects
  • Project performance indicators
  • Exercises and role-playing activities

Customer Testimonials

Very lively, clear, interactive and current.

Stéphane D. / Chef d'équipe, C2 Innovations Inc.

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Only private sessions of this course are currently available (8 participants minimum).

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