CH194

Staff Retention: 10 Tools for Promoting Employee Loyalty

In today’s business world, the real challenge lies not in finding the best people, but rather in keeping them!

93%

overall satisfaction for this course

?Average calculated from scores obtained from 82 participants who took this course.
  • Duration 1 day
  • Regular fee 510
  • Preferential fee 460?
  • Locations
    • Quebec City
    • Montreal
    • Gatineau

Accreditation and partners association

  • Project Management Institute 12 PDU
SUMMARY
DETAILS

Objectives

To provide the knowledge and skills required to understand the dynamic that encourages employees to remain loyal to an employer, the impact of the relationship between employees and management, and the costs associated with replacing resources.

Targeted audience

Managers, supervisors and team leaders.

Prerequisite

None.

Customer Testimonials

Beautiful course dynamism, very concrete, sharing of experience between the participants.

Sylvie P. / Directrice principale, Divulgation et conformité financières, Valeurs Mobilières Desjardins

Content

  • Today's employee: characteristics, needs and limits
  • Voluntary departures
  • Associated costs
  • The departure interview
  • Prevention: the warning signs
  • Learning: evolving from reactive to proactive
  • The connections between leadership style, performance and employee loyalty
  • Welcoming programs and follow-up
  • Commitment, values and coherence
  • Salary issues
  • Establishing good relationships, team spirit and a pleasant working environment
  • Development and training plans: presenting challenges to be met
  • Autonomy
  • Coaching: clear and specific objectives, regularly evaluating performance
  • The balance between professional and personal lives
  • Recognition
  • Bidirectional communication
  • Pitfalls and how to avoid them: time and money
  • My toolbox
  • My action plan

DATES*

*Unless stated otherwise, all sessions are in French.
  • Quebec City

    October 19 2018

  • Montreal

    November 2 2018

  • Gatineau

    November 14 2018

  • Montreal

    June 12 2019

Trainer(s) assigned(s)

Other course(s) in this category