overall satisfaction for this course?Average calculated from scores obtained from 978 participants who took this course.
To provide the knowledge and skills required to recognize and analyze the behaviour of people with difficult personalities and adapt both management and incentive methods in order to obtain a win-win solution and introduce positive changes.
Anyone who needs to supervise staff members.
Concepts were explained in simple terms, easy to understand and reflective of real situations.
Sandra B. / Gestionnaire de projet, Société Radio-Canada