CH103

Essential Management Skills

Everything you need to become a talented manager.

96%

overall satisfaction for this course

?Average calculated from scores obtained from 1868 participants who took this course.
  • Duration 3 days
  • Regular fee 1 300
  • Preferential fee 1 150?
  • Locations
    • Montreal
    • Quebec City
    • Gatineau
  • Top pick

Accreditation and partners association

  • Project Management Institute 18 PDU
SUMMARY
DETAILS

Objectives

To provide managers with the essential know-how they need to succeed.

Targeted audience

Anyone who is called upon to supervise staff members.

Prerequisite

None.

Customer Testimonials

The course is very interactive and enlightening. It makes you understand what it takes to get better.

Wassy Isaac S. / Chef, Ingénérie et maintenance des équipements, EndoCeutics Pharma (MSH)

Content

  • From manager to leader, five skills to develop: leadership, time management, mobilization, communication and personnel management
  • Six steps to manage performance: preparation, task definition, meetings, IDP (Individual Development Program), training and follow-up
  • Planning and organizing work: analysis and fragmentation, identifying and coordinating resources, creating schedules, the "META" technique for achieving a global view and following up
  • Specific techniques for efficient communication that is understood by everyone
  • Six steps for managing change
  • Managing teams working remotely
  • Creating synergy in a team
  • Strategies to foster loyalty: the challenge is maintaining loyalty rather than re-hiring
  • Intergenerational management
  • Time management: key principles of time management, rules and tools
  • Key factors that contribute to effective meetings
  • Presentations: techniques for successful public speaking

General Note

Note: The negotiation process is addressed in Course CH104.

DATES*

*Unless stated otherwise, all sessions are in French.
  • Montreal

    January 7 to January 9 2019

  • Quebec City

    January 16 to January 18 2019

  • Gatineau

    January 30 to February 1 2019

  • Montreal

    March 18 to March 20 2019

  • Quebec City

    April 8 to April 10 2019

  • Montreal

    June 3 to June 5 2019

Trainer(s) assigned(s)

Other course(s) in this category