Developing Emotional Intelligence (II)

Improve your interpersonal relationships.


overall satisfaction for this course

?Average calculated from scores obtained from 612 participants who took this course.
  • Duration 2 days
  • Regular fee 935
  • Preferential fee 795?
  • Locations
    • Montreal
    • Gatineau
    • Quebec City
  • Top pick

Accreditation and partners association

  • Project Management Institute 12 PDU


To provide the knowledge and skills required to apply tools and techniques that allow you to use emotional intelligence in order to realize your full potential, build credibility, develop harmonious relationships in your personal life and develop strategic alliances at work.

Targeted audience

Any audience.


Knowledge of the principles of emotional intelligence (Course CH123).

Customer Testimonials

Allows to become aware of our mistakes and this will allow me to pay a better attention for the others.

Loïc A. / Agent d'investissements (centre relation clients), Banque Nationale du Canada


  • Advanced techniques for achieving well-being, and optimizing the quality of your communications as well as your personal and professional relationships
  • Internal and external strategies for remaining focused, dealing with frustration and making the best possible decisions
  • Techniques and strategies for encouraging engagement, synergy and team spirit by means of the tools of emotional intelligence
  • Increasing your capacity to handle day-to-day demands and their inherent challenges
  • Identifying the best approaches for handling difficult personalities in order to manage delicate situations
  • The importance of perception, values and beliefs
  • Strategies for eliminating psychological barriers in order to achieve your full potential
  • Identifying the internal and external factors that foster personal motivation
  • Tips and strategies for handling toxic relationships: using the tools of emotional intelligence to deal with the diversity and complexity of workplace relationships
  • Identifying the best approaches for handling stressful situations and building harmonious relationships


*Unless stated otherwise, all sessions are in French.
  • Montreal

    October 24 to October 25 2018

  • Gatineau

    December 5 to December 6 2018

  • Quebec City

    December 17 to December 18 2018

Trainer(s) assigned(s)

Other course(s) in this category