CH123

Developing Emotional Intelligence (I)

Reap the benefits by mastering this key to success.

95%

overall satisfaction for this course

?Average calculated from scores obtained from 4452 participants who took this course.
  • Duration 2 days
  • Regular fee 945
  • Preferential fee 850?
  • Locations
    • Montreal
    • Quebec City
    • Gatineau
  • Top pick

Accreditation and partners association

  • Project Management Institute 12 PDU
SUMMARY
DETAILS

Objectives

To provide a method for better managing emotions in the workplace, maximizing your potential, and adopting a proactive approach to developing constructive work relationships with a view to improving performance and contributing to the success of your team and your organization.

Targeted audience

Any audience.

Prerequisite

None.

Special Note

Customer Testimonials

Helps you step back and reflect on your behaviours and improve the way you act.

Marie-Josée G. / Adjointe administrative, Rayonnement de la profession, Ordre des CPA du Québec

Content

  • The role that emotional intelligence (EI) plays in one’s personal and organizational success
  • Awareness and transformation of certain programmed behavioural patterns
  • How emotions affect one’s intellectual function as well as one’s ability to concentrate, resolve problems, make decisions and improve work performance
  • Identifying and clarifying factors that foster motivation, including personal values, beliefs, optimism, the ability to deal with adversity and differences of opinion
  • Identifying conditions required for success so that participants can have more influence when dealing with different personality types, different contexts and different situations in both their personal and professional lives
  • Mastering proven communication techniques in order to better understand others and establish good interpersonal relationships—mastering verbal and body language, the ability to listen, openness, etc.
  • How to develop a personal plan of action

DATES*

*Unless stated otherwise, all sessions are in French.
  • Montreal

    January 15 to January 16 2019 - CONFIRMED

  • Quebec City

    January 28 to January 29 2019 - CONFIRMED

  • Montreal

    March 5 to March 6 2019 - CONFIRMED

  • Gatineau

    March 7 to March 8 2019

  • Montreal

    April 10 to April 11 2019 - english version

  • Montreal

    April 29 to April 30 2019

  • Quebec City

    May 1 to May 2 2019

  • Montreal

    June 3 to June 4 2019

Trainer(s) assigned(s)

Other course(s) in this category