To provide the knowledge and skills required to understand the main elements of the Lean philosophy, the Six Sigma approach and its impact on management and operations as well as on the development of human resources.
Introduction to Lean, with a brief history
Introduction to the main elements: tools, management and culture
Overview of Toyota's management model
Introduction to Six Sigma and the DMAIC improvement methodology
Process simulation exercises aimed at understanding the notions of flow in a process
Exercises involving a process simulation in order to try out and evaluate ideas for improvement