Identifying, documenting and sharing vital organizational knowledge

Situational analysis and presentation of the standard knowledge management approach


overall satisfaction for this course

?Average calculated from scores obtained from 47 participants who took this course.
  • Duration 1 day
  • Regular fee 510
  • Preferential fee 460?
  • Locations
    • Quebec City
    • Montreal


To provide the knowledge and skills required to manage the scarcity of organizational knowledge and use a standard approach in order to identify, structure and share knowledge deemed to be critical. .

Targeted audience

Managers, strategic planners, engineers, operational management as well as specialists in human resources and training.



Customer Testimonials

Excellent course! Many well-documented exemples.

Maria Gabriela O. / Analyste en géomatique, K2 Geospatial


  • Organizational memory loss: causes and the various solutions
  • Definition of knowledge management
  • Objectives of knowledge management
  • Approaches to knowledge management
  • Identifying and evaluating knowledge domains: knowledge mapping
  • Capitalizing on knowledge; formalizing and making explicit tacit knowledge and book knowledge
  • Preserving and sharing knowledge
  • Exercises


*Unless stated otherwise, all sessions are in French.
  • Quebec City

    September 16 2019

  • Montreal

    October 23 2019

Trainer(s) assigned(s)

Other course(s) in this category