CM108

Effective Business Writing in English

Refine your business communications with a professional and polished style.

97%

overall satisfaction for this course

?Average calculated from scores obtained from 795 participants who took this course.
See the training dates
  • Duration 2 days
  • Regular fee 885
  • Preferential fee 775?
  • Locations
    • Montreal
    • Gatineau

Objectives

To provide the knowledge and skills required to better structure your business communications, most notably emails. Note that memos and reports are not covered in this course.

Targeted audience

Any French-speaking audience.

Prerequisite

Good knowledge of the English language.

Training Details

Content

  • Using the Plain English approach for a clear and concise style (active forms, concrete verbs, etc.)
  • Adapting style to the intended audience (formal, neutral or informal)
  • How to ensure a good tone and the proper level of politeness
  • Avoiding errors that might offend or lead to misunderstandings
  • Common phrases and business vocabulary to use and to avoid
  • Errors arising from direct word-to-word translation and other common problems
  • Creating a model for writing emails
  • The salutation (Dear Ms. Jones, Hello Steve) and the complimentary close (Sincerely, Regards, Thank you)
  • Overview of business writing and editing tools (online, reference books and others)

General Note

Note: Explanations may be provided in French in order to ensure a good understanding of the concepts covered. This course focuses specifically on business communications such as e-mail writing.

Customer Testimonials

Super well-built and really relevant. The trainer is passionate.

Catherine M. / Adjointe administrative, Unité permanente anticorruption (UPAC)

Select the training date*

*Unless stated otherwise, all sessions are in French.
  • Montreal

    September 10 to September 11 2019 - CONFIRMED

  • Gatineau

    September 23 to September 24 2019

  • Gatineau

    February 24 to February 25 2020

  • Montreal

    March 23 to March 24 2020

Trainer(s) assigned(s)

Other course(s) in this category