CM108

Effective Business Writing in English

Refine your business communications with a professional and polished style.

97%

overall satisfaction for this course

?Average calculated from scores obtained from 746 participants who took this course.
  • Duration 2 days
  • Regular fee 885
  • Preferential fee 775?
  • Locations
    • Quebec City
    • Gatineau
    • Montreal
SUMMARY
DETAILS

Objectives

To provide the knowledge and skills required to better structure your business communications, most notably emails. Note that memos and reports are not covered in this course.

Targeted audience

Any French-speaking audience.

Prerequisite

Good knowledge of the English language.

Customer Testimonials

Super well-built and really relevant. The trainer is passionate.

Catherine M. / Adjointe administrative, Unité permanente anticorruption (UPAC)

Content

  • Using the Plain English approach for a clear and concise style (active forms, concrete verbs, etc.)
  • Adapting style to the intended audience (formal, neutral or informal)
  • How to ensure a good tone and the proper level of politeness
  • Avoiding errors that might offend or lead to misunderstandings
  • Common phrases and business vocabulary to use and to avoid
  • Errors arising from direct word-to-word translation and other common problems
  • Creating a model for writing emails
  • The salutation (Dear Ms. Jones, Hello Steve) and the complimentary close (Sincerely, Regards, Thank you)
  • Overview of business writing and editing tools (online, reference books and others)

General Note

Note: This course is provided in French in order to ensure a good understanding of the concepts covered, and is focused on business communications such as e-mail.

DATES*

*Unless stated otherwise, all sessions are in French.
  • Quebec City

    October 11 to October 12 2018

  • Gatineau

    November 5 to November 6 2018

  • Montreal

    November 28 to November 29 2018

  • Montreal

    February 25 to February 26 2019

Trainer(s) assigned(s)

Other course(s) in this category