We move! Starting September 1st, our QUEBEC CITY training center will be located at 5400, des Galeries Blvd, Suite 500, 5th Floor, Québec (Quebec) G2K 2B4

Training the Trainer

What you need to properly prepare for and facilitate training activities.


overall satisfaction for this course

?Average calculated from scores obtained from 1328 participants who took this course.
See the training dates
  • Duration 2 days
  • Regular fee 945
  • Preferential fee 850?
  • Locations
    • Montreal
    • Quebec City

Accreditation and partners association

  • Project Management Institute 12 PDU


To provide the knowledge and skills required to master communication and facilitation techniques, adapt to the situation appropriately when facing a difficult audience and keep your audience interested throughout your training seminar.

Targeted audience

Anyone who provides training, whether occasionally or professionally.



Training Details


  • Training styles: dynamic, analytical, down-to-earth and relational. Behaviours and traps to avoid
  • Five skills to develop: leadership, consistency, passion, flexibility/adaptation and communication
  • Differences between teaching in a traditional school and teaching for adults
  • Managing multi-generational groups
  • Physical and psychological preparation
  • Verbal communication: the modes of communication preferred by participants, and how to adapt to them
  • Non-verbal communication: how to detect fatigue, lack of interest or frustration, and strategies for dealing with each of these
  • Rapport with participants: how to establish and maintain it
  • Course material: structure, timing and development
  • Handling difficult personalities within a group
  • Group dynamics: how to create an environment that encourages learning and arouses and maintains interest
  • Leading a session: introduction, analysis of needs, handling interactions, use of space, and evaluating transfer of knowledge
  • Ten traps to avoid

Customer Testimonials

Beyond my expectations! Excellent course based on the realities of the world.

Renée D. / Conseillère en valeurs & éthiques, Services publics et Approvisionnement Canada

Select the training date*

*Unless stated otherwise, all sessions are in French.
  • Montreal

    November 12 to November 13 2019 - english version

  • Quebec City

    January 13 to January 14 2020

  • Montreal

    February 17 to February 18 2020

  • Montreal

    March 24 to March 25 2020 - english version

  • Quebec City

    April 8 to April 9 2020

Trainer(s) assigned(s)

Other course(s) in this category