Preparing for the Transition from Employee to a Supervisory or Management Role

Successfully face the challenges that come with a promotion.


overall satisfaction for this course

?Average calculated from scores obtained from 415 participants who took this course.
See the training dates
  • Duration 2 days
  • Regular fee 945
  • Preferential fee 850?
  • Locations
    • Quebec City
    • Montreal

Accreditation and partners association

  • Project Management Institute 12 PDU


To provide the knowledge and skills required to identify, understand and manage the steps that are crucial to a successful transition towards a supervisory/management position. Identify the potential traps to avoid and tools to use.

Targeted audience

Anyone who has been promoted to a higher level in which they will be called upon to supervise and manage personnel.



Training Details


  • Before saying yes: the two sides of the coin - people often only see the good and ignore potential disadvantages. “Am I ready?” A self-evaluation survey.
  • The profile of required skills: relationship and political techniques
  • After saying yes: managing your own expectations as well as those of your superior, colleagues and team; grieving what you have left behind and handling resistance
  • Making your mark in the first few months
  • Evolving from incompetence to excellence: why the skills that got you promoted may not be those that you need to succeed in your new job
  • Building credibility: establishing values, managing by example, listening and supporting
  • Managerial courage: definition and characteristics
  • Building a network
  • Identifying the influential members of the team
  • Playing power games: how to recognize and thwart manipulation
  • Developing a vision and a mission
  • The stages of change: observe, diagnose, plan, communicate, implement and support
  • Fifteen critical errors to avoid
  • Tool kit

Customer Testimonials

Relevant content and examples, the course is captivating and the trainer knows what they talk about.

Mylène D. / Conseillère à la gestion de la production et graphiste-conceptrice, Fédération des caisses Desjardins du Québec

Select the training date*

*Unless stated otherwise, all sessions are in French.
  • Quebec City

    March 12 to March 13 2020

  • Quebec City

    June 4 to June 5 2020

  • Montreal

    July 8 to July 9 2020

Trainer(s) assigned(s)

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