Sales, Marketing and Customer Services

Introduction to Client Relationship Management (CRM) (GE313) NEW COURSE

MONTREAL: October 21 (French)  /  December 16 (French)

QUEBEC CITY: November 18 (French)

Customer Service Personnel: Techniques and Tools (CH139)

MONTREAL: October 16-17 (French)  /  December 18-19 (French)

QUEBEC CITY: December 2-3 (French)

Efficient Time and Priority Management (CH107)

MONTREAL: September 25-26 (French)  /  November 13-14 (French)  /  January 7-8 (French)

QUEBEC CITY: November 3-4 (French)  /  January 22-23 (French)

GATINEAU: November 13-14 (French)

Human Resource Management for Non-Specialists (CH220)

MONTREAL: September 23-24 (French)  /  December 8-9 (French)