Develop its personal resources

Objective
To provide the knowledge and skills required to identify stress factors and describe their effects on yourself and others, and to develop and implement innovative solutions that will improve your efficiency and personal or professional quality of life.

Target audience
Any audience.

Prerequisites
None.

Topics covered

• The natural reaction to stressful situations
• Positive stress vs. negative stress
• Psychological and physical signs of stress
• Personality types predisposed to stress
• The symptoms and consequences of stress in the workplace
• An evaluation grid for stress levels
• The mechanisms by which stress causes physical problems and sickness
• How stress affects the brain and the body
• Anxiety, depression, workaholism and burn-out
• Handling emotions: techniques, tips and tools
• Healthy habits that help prevent and reduce stress
• Avoidable and unavoidable stress factors
• The influence of one's way of thinking: how to change it
• Transforming pressure into positive, creative energy
• Managing stress in a work team
• Tips and techniques for reducing stress

Accredited course.
12 PDU

Objective
To provide the knowledge and skills required to understand the various factors that have an effect on mental and physical well-being, and to use techniques for improving health and energy levels.

Target audience
Anyone.

Prerequisites
None.

Topics covered

• Techniques and tools for establishing a way of life that is energizing rather than exhausting
• Energizing benefits associated with diet
• Tips and tricks for avoiding sickness and physical maladies
• The importance of a healthy digestive system
• Omega 3, prebiotic or probiotic: their roles and impacts on the body
• The various phases of sleep: techniques for enjoying restful and refreshing sleep
• Ten key factors for improving vitality, well-being and energy
• Physical activity: light, adapted to the life style
• Natural methods for bolstering the immune system
• The main natural anti-depressants that are available
• Eliminating toxins from the body
• The ergonomic impact of the workstation on our bodies and our health
• How to successfully deal with periods of intense activity and stress

Accredited course.
6 PDU

Objective
To provide the knowledge and skills required to recognize the impact of emotions in the workplace, to better manage human factors in a work team and to measure their influence on the performance of individuals or groups.

Target audience
Any audience.

Prerequisites
None.

Topics covered

• Definition of emotional intelligence (EI)
• Technical abilities (the intelligence quotient - IQ) vs. emotional aptitudes (the emotional quotient - EQ)
• EI skills: personal vs. social and inter-personal
• Focus on one's personal abilities: self-knowledge, self-control,, the ability to self-criticize and evolve, motivation, resilience, authenticity and integrity
• How emotions work, and their impact on reasoning and intellectual functions
• Handling emotions in our personal and professional lives
• The impact of emotions on interpersonal communication and relationships
• Improving one's communication skills: verbal and non-verbal language
• Four key aptitudes that are often overlooked: self-confidence, attitude, a positive outlook and intuition
• Mastering and channeling one's emotions, and tension diagram

Accredited course.
12 PDU

Objective
To provide the knowledge and skills required to describe the factors that influence team dynamics and interpersonal relations, whether personal or professional.

Target audience
Any audience.

Prerequisites
None.

Topics covered

• The importance of quality communication and relationships for one's personal and professional well-being
• Collaboration, synergy and key factors that promote team spirit
• The impact of attitudes, behaviours and work habits on the work environment and on a team's effectiveness
• Advanced tools for improving interpersonal communications and relationships
• Tips, tricks and tools for managing your emotions and thoughts
• Focus on social and interpersonal skills: empathy, understanding, encouragement, the ability to handle difficult or complex circumstances, cementing relationships and turn negative situations around
• Pitfalls in relationships
• Handling diversity
• Management, communication and interaction with different personality types: introverted vs. extroverted
• Relationships within a team: complex situations giving rise to stimulating challenges
• Integrating complementary skills by respecting differences

Accredited course.
12 PDU

Objective
To provide the knowledge required to easily and logically create, organize and present one's ideas as well as absorb and remember those of others.

Target audience
Any audience.

Prerequisites
None.

Topics covered

• The functioning of the brain and the principles of mind maps
• The creative spirit vs. the structured spirit: the paradox between structure and non-linearity which is resolved by mind mapping
• Overview of the skills based in the different hemispheres of the brain
• Creating a mind map: relationships between ideas, the relative importance of primary and secondary links, diagrams and ideas
• Practical applications of mind maps: structuring a project, conducting a meeting, taking notes, preparing a presentation, brainstorming, time management, etc.
• Creating common maps in the context of a project
• Using a simple, powerful methodology to achieve one's objectives as well as learn and retain new information

Accredited course.
6 PDU

Objective
To provide the knowledge required to describe the principles of Neurolinguistic Programming (NLP), set personal goals, improve one's communication skills, and take into account the non-verbal aspect of interactions with others.

Target audience
Any audience.

Prerequisites
None.

Topics covered

• The origins and key principles of Neurolinguistic Programming (NLP)
• Defining, visualizing and achieving specific objectives that are both positive and feasible
• Creating a relationship of confidence with the people you interact with
• Assessing the emotions of the other party
• Synchronizing verbal and non-verbal communication
• Active listening and adapting to the language of another: VAKO (visual, auditory, kinesthetic and olfactory)
• Discovering one's proper modes of behaviour
• Realignment techniques for presenting one's ideas in an adaptable fashion
• Anchoring techniques for mobilizing one's resources in order to achieve objectives

Accredited course.
12 PDU

Objective
To provide the knowledge and skills required to organize a successful and stress-free return to work after a prolonged absence, for whatever reason (sickness, accident, maternity leave, unpaid leave)

Target audience
Anyone returning to work after a long absence.

Prerequisites
None.

Topics covered

• The effects of a prolonged absence on oneself, one's colleagues and one's ability to re-adapt to the working world, as opposed to the different lifestyle adopted during the absence
• Handling stress caused by the absence and by the return to work
• The employer's obligations to the returning employee
• Canadian law regarding individual rights
• Evaluating the possibility of a return to work in stages
• The importance of maintaining links to the working world
• Preparing for the return to work (the return interview, follow-up with one's replacement during the absence, etc.)
• Rejoining a team, and establishing a new comfort zone
• Transforming insights gained during the absence into professional aptitudes
• Techniques for avoiding a relapse
• The role of unions (if applicable)
• Managing the expectations of others following the return to work
• Case studies