Continuous Improvement

Objective
To provide the knowledge and skills required to become familiar with the processes which underlie production and thereby determine the role of supply chaing management in the enterprise.

Target audience
CEOs, heads of operations, production and logistics departments and project managers.

Prerequisites
None.

Topics covered

• Definition of supply chain management
• The role of logistics
• Logistics and its relationship with other processes: purchasing, quality control, production, marketing, etc.
• Risks and benefits
• The role of suppliers, client expectations and inventory management
• Performance indicators
• Mastering the tools
• Implementing an SCM solution
• Government aid available for implementing an SCM solution

Accredited course.
6 PDU

Objective
To provide the knowledge and skills required to understand a structured methodology for the improvement of the quality and efficiency of business processes, in order to reduce costs, eliminate waste and achieve the optimum levels of quality and profitability..

Target audience
CEOs, directors of operations, production and logistics departments, project managers.

Prerequisites
None.

Topics covered

• The origins and history of the Six Sigma methodology
• Description of the method in 5 steps: DMAIC (Define, Measure, Analyze, Improve and Control)
• Integrating quality control tools in the Six Sigma approach
• Implementing Six Sigma in the enterprise
• The impact of Six Sigma on change management
• Implementation roles: Green Belts, Black Belts, Master Black Belts and Deployment Leader
• Risks and benefits associated with a Six Sigma deployment
• Overview of costs associated with the approach
• Government aid available for Six Sigma deployment projects

Accredited course.
6 PDU

Objective
To provide the knowledge and skills required to identify best business practices and to use them to increase manufacturing performance in the context of continuous process improvement and global markets.

Target audience
CEOs, heads of operations, production and logicstic departments, and project managers.

Prerequisites
None.

Topics covered

• Definition of Lean Manufacturing
• History of the approach
• Risks and benefits associated with the implementation of a Lean Marketing initiative
• Determining possible improvements and potential elimination of waste
• Analysis of the different types of waste
• Overview of the various tools of Lean Marketing and their benefits: waste reduction: 5S, quick change-over (SMED), value stream mapping (VSM), just-in-time, Kanbans and production cells
• Steps required to implement Lean Marketing
• Overview of the costs associated with Lean Marketing
• Government aid available for your implementation project

Accredited course.
6 PDU

Objective
To provide the knowledge and skills required to plan for, follow up on and control all aspects of an IT project.

Target audience
IT project managers, group managers and department heads.

Prerequisites
Participation in at least one IT project.

Topics covered

• Why manage projects? Key issues, success factors and lessons learned
• Roles and responsibilities of the project manager
• Principles behind project management: breakdown of work (planning and control), levels of intervention (strategic, tactical and operational), typical project structures and cycles as well as the benefits of project management
• Strategic level planning: defining the project charter (mandate)
• Tactical level planning: implementing a global plan, management by deliverables, estimating risks and costs, building a schedule
• Operational planning: detailed plan
• Operational tracking: metrics for measuring progress, earned value and individual reviews
• Tactical tracking: project committees, change requests and progress reports
• Strategic tracking: steering committees
• Case studies

Note: Even though the course includes a case study based on information technology, the same concepts and principles apply to all types of projects.

Accredited course.
18 PDU