Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) 2.0 Expert Live with Encore - Virtual Classroom

  • Duration 40 HOURS
  • Regular fee 2 250


Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v2.0 is an instructor-led training course. TSHOOT is designed for network engineers with at least one year of professional work experience, who are ready to advance their skills and work independently on complex network solutions. Students will learn to plan and perform regular maintenance on complex enterprise routed and switched networks and use technology-based practices and a systematic ITIL-compliant approach to perform network troubleshooting.

This course offers the official training for the Implementing TSHOOT 2.0 certification exam which is a component exam for the CCNP certification. Passing this exam will also refresh CCNA certification, which expires after three years.

300-135 TSHOOT 2.0

Targeted audience

The course is designed to teach professionals who work in complex network environments the skills they need to maintain their networks and to diagnose and resolve network problems quickly and effectively. The course will provide information about troubleshooting and maintaining particular technologies, as well as procedural and organizational aspects of the troubleshooting and maintenance process. A large part of the training will consist of practicing these skills and reinforcing the concepts by putting them to use in a controlled environment. At the end of the course, you should have increased your skill level and developed a set of best practices that are based on your own experience and the experiences of other students and that you can take back to their organizations.


This course is to be taken following attendance in both ROUTE and SWITCH. Students who do not meet this prerequisite will find this material unnecessarily challenging. CCNA-level knowledge is expected of those who attend the TSHOOT course (EL601, EL507 and EL508).

Special Note

Skillsoft provides preparation materials for the exam but does not include the actual exam. Students will need to pay for and obtain access to the exam. Refer to vendor website for further information: http://www.cisco.com/web/learning/certifications/index.html

Live Learning is similar to traditional instructor-led technical training, but rather than gathering students in one physical location, instructor presentations are webcast to participants anywhere via the internet. These presentations are also available as recordings for on-demand viewing and re-viewing.
Live Learning courses contain:

  • Multiple instances of real-time virtual class sessions (course-dependent) led by a team of expert instructors (Live sessions)
  • Recorded sessions (Encore Modules) for on-demand viewing or review of Live sessions content
  • A rich set of supporting materials that stays available to the student for 1 year and can include Student Guides, Hands-On Labs, Class Notes, and a variety of assessments
  • Two-person team-teaching approach in every live class
  • Lectures are scheduled twice per week for 3 hours each, giving students time to attend to their highest-priority daily duties while still engaged in essential learning

Dates of sessions

  • Session 1 of 6: March 8 2016 - 11:00 AM
  • Session 2 of 6: March 10 2016 - 11:00 AM
  • Session 3 of 6: March 15 2016 - 11:00 AM
  • Session 4 of 6: March 17 2016 - 11:00 AM
  • Session 5 of 6: March 22 2016 - 11:00 AM
  • Session 6 of 6: March 24 2016 - 11:00 AM


Module 1: Tools and Methodologies of Troubleshooting

  • Lesson 1: Describing Troubleshooting Methodologies
  • Lesson 2: Using Troubleshooting Procedures
  • Lesson 3: Following Recommended Practices During Routine Network Maintenance
  • Lesson 4: Using Basic IOS Troubleshooting Tools
  • Lesson 5: Using Specialized Troubleshooting Tools

Module 2: Troubleshooting IPv4 and IPv4 Fundamentals

  • Lesson 1: Troubleshooting IPv4 and IPv6 Addressing
  • Lesson 2: Troubleshooting IPv4 and IPv6 Basic Routing

Module 3: Troubleshooting Dynamic Routing

  • Lesson 1: Troubleshooting OSPF
  • Lesson 2: Troubleshooting EIGRP
  • Lesson 3: Troubleshooting RIPv2 and RIPng
  • Lesson 4: Troubleshooting Redistribution
  • Lesson 5: Troubleshooting BGP

Module 4: Troubleshooting Switching

  • Lesson 1: Troubleshooting Layer 2 Switching
  • Lesson 2: Troubleshooting InterVLAN Routing
  • Lesson 3: Troubleshooting FHRP

Module 5: Troubleshooting Security and Device Operation

  • Lesson 1: Troubleshooting Security
  • Lesson 2: Troubleshooting Router Features

General Note

Microsoft® Windows Vista, Microsoft® Windows XP, Microsoft® Windows 7, Microsoft® Windows 8, Microsoft® Windows RT, Mac OS® X™: 10.5.8, 10.6.8, 10.7.5, 10.8.5, 10.9.2, 10.10, 10.10.1 and above (Version 10.6 32-bit kernel is supported.)

Internet Explorer® (Internet Explorer 8 on Windows 7 only, Internet Explorer 9 or later is recommended, Internet Explorer 8 may hinder performance and result in minor visual problems.), Firefox 31 or later, Chrome 29 or later, Safari: 5.1.8 or later (Safari on Windows platforms is not supported.)

Skillsoft supports the minimum hardware specifications for all supported operating systems. Additionally, we recommend the following: speakers or headphones to listen to audio content, a microphone to speak in Dialogue streaming audio sessions (Live learning only).

Legal Note

Exams requirements are subject to change without notification.

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