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Policies and regulations

What is the registration and cancellation policy for online training courses ?

All subscriptions for online training courses are effective at time of purchase. Cancelations or prolongations are not allowed. All sales are final. Your login information will be emailed to you within 24 hours (or next business day) after receiving your registration information.

Policies for using the distance learning platform

  1. Access is valid for one person (single user) only, for a duration that is determined at the time of product purchase. NO refunds or exchanges will be granted for any CrossKnowledge and Skillsoft products. All CrossKnowledge products are payable immediately at the time of the transaction.
  2. All data (of any kind whatsoever)—in particular texts, graphics, logos, icons, images, audio and video clips, trademarks, software packages, and characteristics in any way associated or connected with the CrossKnowledge and Skillsoft Site and all of its versions—is protected by copyright laws, trademark rights and all other intellectual property laws and rights, and belongs to E-LEARNING S.A. or to third parties that have authorized E-LEARNING S.A. to exploit and use said data.
  3. The User thereby undertakes NOT to reproduce, summarize, modify, alter or re-distribute any text, titles, applications, software packages, images, videos, graphs, trademarks, information or illustrations whatsoever without prior written consent and understands that the aforementioned data is for personal use only. Any other form of representation (e.g.: for professional use, business use or for mass distribution) without prior written consent shall constitute an act of counterfeiting.
  4. In the same way, the User agrees NOT to copy all or part of the Site onto any other site and/or internal business network. The User also agrees NOT to extract all or part of the Site for the purposes of importing and storing the contents and database.

Available languages

The French version of Technologia’s E-learning space was produced using the international French writing style and preferences. As such, some of the terminology used reflects these preferences. For example, the site makes use of the terms “manager” and “management” rather than the more common Québec alternatives “gestion” and “gestionnaire.” In addition, some of the site’s content—videos, for example—are presented in the original English version with French translations or sub-titles.

Technologia’s E-learning space is also available in English. Users can change their language preferences for viewing online content directly on the platform at any time. As such, users who purchase a French membership (or any other Technologia E-learning space product in French) can subsequently change the language they are using for their online training. The language selected upon purchase will, however, determine the language used by Technologia for communications* with the user, regardless of any language changes the user makes on the platform.

*By communications, Technologia refers to email communications and billing as well as any other written or verbal communication between Technologia and the user.