The CompTIA A+ 220-801 & 220-802 examinations measure necessary competencies for an entry-level IT professional. Successful candidates will have the knowledge required to assemble components based on customer requirements, install, configure and maintain devices, PCs and software for end users, understand the basics of networking and security/forensics, properly and safely diagnose, resolve and document common hardware and software issues while applying troubleshooting skills. Successful candidates will also provide appropriate customer support; understand the basics of virtualization, desktop imaging, and deployment.
The official CompTIA A+ Certification Exam Objectives documentation recommends that candidates for the exam have the equivalent knowledge of at least 12 months of hands-on experience in the lab or field.
SUPPORTED OPERATING SYSTEM VERSIONS Microsoft® Windows Vista, Microsoft® Windows XP, Microsoft® Windows 7, Microsoft® Windows 8, Microsoft® Windows RT, Mac OS® X™: 10.5.8, 10.6.8, 10.7.5, 10.8.5, 10.9.2, 10.10, 10.10.1 and above (Version 10.6 32-bit kernel is supported.) SUPPORTED BROWSERS (MINIMUM VERSIONS) Internet Explorer® (Internet Explorer 8 on Windows 7 only, Internet Explorer 9 or later is recommended, Internet Explorer 8 may hinder performance and result in minor visual problems.), Firefox 31 or later, Chrome 29 or later, Safari: 5.1.8 or later (Safari on Windows platforms is not supported.) HARDWARE REQUIREMENTS Skillsoft supports the minimum hardware specifications for all supported operating systems. Additionally, we recommend the following: speakers or headphones to listen to audio content, a microphone to speak in Dialogue streaming audio sessions (Live learning only).
In order to receive CompTIA A+ certification a candidate must pass two exams. The first exam is the CompTIA A+ 220-801 Certification Exam. The CompTIA A+ 220-802 Certification Exam is the second exam required in order for CompTIA A+ certification candidates to complete their certification. Skillsoft provides preparation materials for the exam but does not include the actual exam. Students will need to pay for and obtain access to the exam. Research the requirements of the exam and find a certified testing center in your area. View candidate FAQs from the website of Pearson VUE’s, a testing center: http://vue.com/faqs/
Exams requirements are subject to change without notification.