Managing for the First Time - Online Training

  • Duration 2 MONTHS
  • Regular fee 205


Knowing what your job entails. Situating your unit within the company and assessing its performance. Taking stock of the team. Identifying people’s expectations.Recognising certain pitfalls and following the golden rules for succeeding in a new management role.

Targeted audience


Special Note

This Best in Class package amounts to 15 hours of training including:

  • 18 sessions
  • 12 action tips
  • 3 evaluations


  • A basic grounding in effective people management 
  • Taking stock of your role as a manager 
  • Your first steps as a manager: a few golden rules 
  • Taking up the challenge of change 
  • Making an overall assessment of your role when starting a new job 
  • Making best use of your L+1 when taking up a new post 
  • Making an overall assessment of your unit's key processes 
  • The influence of your perception filter 
  • Active Listening 
  • Showing empathy 
  • Drawing up the identity card for your unit 
  • Taking stock of your team 
  • The 4 stages of team development 
  • Carrying out a diagnosis of your team 
  • Carrying out a first meeting with a team member 
  • Getting your team members to express their expectations 
  • Carrying out an assessment of your team member expectations of you 
  • Preparing a meeting Adapting management to the independence of your staff 
  • Mastering SWOT analysis 
  • Developing team performance 
  • Defining your team's mission 
  • Drawing up your unit's identity card
  •  Carrying out an audit of your unit 
  • Taking stock of your team dynamics 
  • Conducting a strategic SWOT analysis 
  • What is leadership? 
  • Getting your teams to adopt the vision 
  • Developing Cooperative Behaviour 
  • Creating a united team

Learning Structure

Learning Structure for online training Managing for the First Time

General Note

100% online training—completely flexible schedule.


  • Subscription french version

  • Subscription english version