Co-founder of Qualiti7 and has over 30 years' experience in the management field, including 20 years as a computer management consultant.
This experience stems largely from a variety of mandates with several renowned international companies in both the private and public sector, working mainly as a manger, consultant, trainer and lecturer.
Over the years, Mr. Laroche has carried out numerous projects and consulting mandates for computer management and best practices. Thanks to these opportunities, and the work he has done as part of different multidisciplinary teams, Mr. Laroche has demonstrated his ability to work with great distinction and, in doing so, has contributed to the success of his clients and gained solid experience.
For over twenty (20) years, Mr. Laroche has trained and provided coaching to countless people in all types of organizations, ranging from very large corporations to SMEs—mainly in the field of process engineering.
For the last ten years or so, Mr. Laroche has been focused on providing consulting services with relation to international best practices, and training in the field of IT management—specifically with relation to ITIL® and governance.
TI109ITIL® 2011: Foundation
TI111ITIL® 2011: Foundation ITIL® with exam
TI114ITIL® 2011: Intermediate - Operational Support and Analysis (OSA)
TI115ITIL® 2011: Intermediate - Service Offerings and Agreements (SOA) with exam
TI116ITIL® 2011: Intermediate - Release, Control and Validation (RCV) with exam
TI119ITIL® 2011 Intermediate – Continual Service Improvement (CSI) with exam
TI125IT Service Management - Overview of ITIL® 2011
Sébastien has trained and coached more than fifteen thousand people since 1999, gaining solid experience as a consultant, speaker, copywriter and coach in customer service and management.
Specialized consultant in business and by-product evaluation for several companies.
Has over twenty-five years experience in telecommunications and computer science and has trained over two thousand people.
514 380 0380
1 877 380 8228