CH123

Personal Development

Developing emotional intelligence (I)

Course
duration
2 days
regular
Rate
$895
preferential
Rate
$750 A preferential rate is offered to public institutions, to members of certain professional organizations as well as to companies who do a certain amount of business with Technologia. To know more, please check the FAQ's section on «Registration and rates».

Cities and Dates(Public sessions in French only)		participant(s)
Montreal	13 to 14 June 2013	-+
Quebec City	27 to 28 June 2013	-+
Montreal	03 to 04 September 2013	-+
Quebec City	09 to 10 September 2013	-+
Gatineau	19 to 20 September 2013	-+
Montreal	29 to 30 October 2013	-+
Gatineau	03 to 04 December 2013	-+
Quebec City	11 to 12 December 2013	-+
Montreal	16 to 17 December 2013	-+
Montreal	10 to 11 February 2014	-+
Quebec City	20 to 21 March 2014	-+
Montreal	08 to 09 April 2014	-+
Gatineau	30 April to 01 May 2014	-+
Montreal	12 to 13 June 2014	-+
Quebec City	26 to 27 June 2014	-+

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Accreditation Partnerships

12 PDU

Discover our article "cheminement proposé aux gestionnaires" (in French only).

This Course is also offered private training.If you have a group and would like this course to take place at your location, please consult our Private Training section to know more or to get in touch with our sales department.

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Course and trainers' evaluations

Objectives

To provide a method for better managing emotions in the workplace, maximizing your potential, and adopting a proactive approach for developing constructive work relationships with a view to improving performance and contributing to the success of your team and your organization.

Target Audience

Any audience.

Prerequisites

None.

Content

The role that emotional intelligence (EI) plays in one’s personal and organizational success
Awareness and transformation of certain programmed behavioural patterns that can negatively impact one’s ability to communicate, stay in control, manage change and create harmonious and productive team relationships
How emotions affect one’s intellectual function as well as one’s ability to concentrate, resolve problems, make decisions and improve work performance
Identifying and clarifying factors that help create motivation, including personal values, beliefs, optimism, the ability to deal with adversity and differences of opinion
Identifying conditions required for success so that participants can have more influence when dealing with different personality types, different contexts and different situations in both their personal and professional lives
Mastery of proven communication techniques in order to better understand others and establish good interpersonal relationships—mastery of verbal and body language, ability to listen, openness, empathy and constructive feedback
How to develop a personal plan of action

Customer Testimonials

Evaluations

% overall satisfaction for this course

95%

% Participants who would recommend this course

99%

« The course came at just the right time for me. The techniques provided have taken some pressure off and allowed me to better manage my emotions. »

Etienne G., Agent de passeport, Passeport Canada

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Trainers for this Course

Sophie d'Oriona Improved her coaching tools with Robert Hargrove, the author of Masterful Coaching, in Boston and has trained close to two thousand people.

97% Trainer
evaluation

Marc Dussault Marc Dussault is a coach and profesional trainer. He worked in the telecommunications industry for several years.

98% Trainer
evaluation

Mariola Wielgopolan Was the manager of a sales team assigned to the largest business accounts including an American Multinational Corporation on the Global Fortune 500 list.

99% Trainer
evaluation