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CH184

Communication and Writing Skills

Introduction to Non-verbal Communication


Cities and Dates(Public sessions in French only) participant(s)
Montreal 05 to 06 June 2013 -+
Quebec City 12 to 13 June 2013 -+
Gatineau 28 to 29 October 2013 -+
Montreal 21 to 22 November 2013 -+
Quebec City 23 to 24 January 2014 -+
Montreal 25 to 26 February 2014 -+
Gatineau 17 to 18 March 2014 -+
Montreal 04 to 05 June 2014 -+
Quebec City 11 to 12 June 2014 -+
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Accreditation Partnerships

  • 12 PDU

This Course is also offered private training.If you have a group and would like this course to take place at your location, please consult our Private Training section to know more or to get in touch with our sales department.

Course and trainers' evaluations

Objectives

To provide the knowledge and skills required to better detect non-verbal communication, and to master one's own non-verbal communication by improved observation and better use of body language.

Target Audience

Any audience.

Prerequisites

None.

Content

  • Myths and preconceptions about non-verbal communication
  • Observation - where to begin?
  • Developing an acute sense of vision
  • Understanding the common features of non-verbal language
  • The importance of the conversational context
  • Differentiating between a pattern of indicators and an isolated gesture
  • The power of introspection
  • Discovering hidden meanings
  • Detecting alliances
  • Differences between conscious and unconscious gestures
  • The real-time aspect of non-verbal communication
  • How to assess authenticity
  • Body positioning

Customer Testimonials

Evaluations

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Trainers for this Course

  • Marc DussaultMarc Dussault Marc Dussault is a coach and profesional trainer. He worked in the telecommunications industry for several years.

    98% Trainer
    evaluation

    Pierre Lescarbeau Has over twenty years experience in training, coaching and business management and has trained close to five thousand people.

    98% Trainer
    evaluation

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Course Catalog


Online : Course Catalog



 
 
   
 
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Partner Associations


  • Chartered Professional Accountants Information Technology Infrastructure Library Ordre des administrateurs agréés du Québec
  • Project Management Institute Quebec Association of IT Freelancers Réseau des ingénieurs du Québec
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Accreditations


  • Project Management Institute Microsoft BDC

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