CH126

Career Development

Problem-Solving Techniques

Course
duration
1 day
regular
Rate
$475
preferential
Rate
$395 A preferential rate is offered to public institutions, to members of certain professional organizations as well as to companies who do a certain amount of business with Technologia. To know more, please check the FAQ's section on «Registration and rates».

Cities and Dates(Public sessions in French only)		participant(s)
Montreal	18 May 2012	-+
Quebec City	22 June 2012	-+
Montreal	09 October 2012	-+
Quebec City	09 November 2012	-+
Montreal	08 January 2013	-+
Montreal	02 April 2013	-+
Quebec City	21 June 2013	-+
Montreal	02 July 2013	-+

Return to Catalog Add to cart

Next Previous

Accreditation Partnerships

6 PDU

This Course is also offered private training.If you have a group and would like this course to take place at your location, please consult our Private Training section to know more or to get in touch with our sales department.

Course and trainers' evaluations

Objectives

To provide the knowledge and skills required to implement a process for solving problems based on techniques for identifying the problem, gathering relevant facts and providing a sound analysis of the information prior to taking corrective action.

Target Audience

Managers and anyone participating in problem-solving processes.

Prerequisites

None.

Content

The rationale for the methodology: Introducing a framework for solving problems
The objectives of problem-solving: for whom and by whom
The statement of the problem: identify what exactly wrong
Diagnosis of the problem: What, where and when? What is its scope?
Identifying the potential causes: Using your knowledge and skills to identify the cause of the problem
Identifying the relevant factors: unique, specific or different components
Identify the change: potential impacts on the cause of the problem
Evaluating the potential causes

Customer Testimonials

Evaluations

% overall satisfaction for this course

93%

% Participants who would recommend this course

99%

« A course every employee should take. »

Yannick R., Soutien multidisciolinaire, Solutions Consortech inc.

Next Previous

Trainers for this Course

Eric Vaillancourt More than twenty years experience in database programming and project management. Has trained nearly three thousand people since 2002.

97% Trainer
evaluation

Nathalie Théoret

0% Trainer
evaluation